Tentang Kami

Konsultan yang lahir dari persimpangan ekonomi perilaku dan pengalaman manusia.

René Studio
STUDIO PENGALAMAN AI

Platform desain CX yang kami bangun dari pengalaman kerja dengan klien selama satu dekade.

Jelajahi René Studio
Mysterya
AUDIT MISTERI, LANGSUNG

Audit misteri yang kami jalankan, dinilai secara langsung untuk setiap lokasi.

Jelajahi Mysterya
KAMI SEDANG MEREKRUT

Bergabunglah dengan tim yang membentuk ulang cara dunia merasakan merek.

Lihat posisi yang tersedia →

PERUSAHAAN

BERKEMBANG BERSAMA KAMI

TERHUBUNG

Layanan

Konsultasi manajemen dan CX komprehensif untuk merek-merek perusahaan.

René Studio
STUDIO PENGALAMAN AI

Setiap interaksi, dipetakan dan dinilai dalam satu ruang kerja AI.

Jelajahi René Studio
Mysterya
AUDIT MISTERI, LANGSUNG

Mystery shopping, dinilai dan dibuktikan secara real-time.

Jelajahi Mysterya
SEMUA LAYANAN

Jelajahi berbagai layanan konsultasi CX & manajemen.

Lihat semua layanan →

INTI

SPESIALIS

Solusi

Solusi terstruktur yang mengubah ambisi CX menjadi hasil terukur.

René Studio
STUDIO PENGALAMAN AI

Petakan, nilai, dan perbaiki perjalanan yang kami rancang ulang, dengan AI.

Jelajahi René Studio
Mysterya
AUDIT MISTERI, LANGSUNG

Pastikan pengalaman yang Anda rancang telah tersampaikan.

Jelajahi Mysterya
SEMUA SOLUSI

Jelajahi setiap solusi CX yang kami tawarkan.

Telusuri solusi →

STRATEGI & TATA KELOLA

DESAIN & PENGIRIMAN

BUDAYA & PENGALAMAN

Industri

Satu dekade transformasi CX di seluruh sektor utama di kawasan ini.

René Studio
STUDIO PENGALAMAN AI

Perjalanan siap pakai untuk sektor tertentu, dinilai AI dalam hitungan menit.

Jelajahi René Studio
Mysterya
AUDIT MISTERI, LANGSUNG

Audit misteri yang disesuaikan dengan sektor Anda, dinilai secara langsung.

Jelajahi Mysterya
SEMUA INDUSTRI

Lihat bagaimana kami bekerja di setiap sektor.

Telusuri industri →

LINGKUNGAN BINAAN

KEUANGAN & TEKNOLOGI

ORANG & MOBILITAS

Produk

Alat, platform, dan AI milik Renascence yang mendorong transformasi CX.

René Studio
STUDIO PENGALAMAN AI

Rancang, nilai, dan perbaiki perjalanan pelanggan dengan AI.

Jelajahi René Studio
Mysterya
AUDIT MISTERI, LANGSUNG

Audit setiap lokasi dan tindak lanjuti temuan Anda.

Jelajahi Mysterya
REBELDECK A · 36 KEKUATAN

Kekuatan yang membentuk cara manusia mengalami dunia.

Jelajahi REBEL Reveal →
SEMUA PRODUK

Jelajahi ekosistem produk Renascence selengkapnya.

Telusuri produk →

PLATFORMS

AI & TEKNOLOGI

PEMBELAJARAN & KERANGKA KERJA

PERANGKAT CX

Opini

Wawasan, riset, dan percakapan di garis depan CX.

René Studio
STUDIO PENGALAMAN AI

Ubah apa yang Anda baca menjadi perjalanan yang dapat Anda nilai.

Jelajahi René Studio
Mysterya
AUDIT MISTERI, LANGSUNG

Lihat pengalaman pelanggan yang sebenarnya, kunjungan demi kunjungan.

Jelajahi Mysterya
BacaJurnal PengalamanArtikel & riset tentang CX, perilaku, dan transformasi.Tonton & dengarkanRangkai PengalamanPodcast video kami tentang CX & perilaku.TerpilihBerita CXBerita industri yang penting dalam CX, tanpa keramaian.

Artikel terbaru

Episode terbaru

Berita terbaru

Pusat

Alat, templat, dan sumber daya gratis untuk memajukan praktik CX Anda.

René Studio
STUDIO PENGALAMAN AI

Rancang, nilai, dan perbaiki perjalanan pelanggan dengan AI.

Jelajahi René Studio
Mysterya
AUDIT MISTERI, LANGSUNG

Setiap kunjungan, setiap lokasi, setiap skor. Langsung.

Jelajahi Mysterya
MANIFESTO KAMIBakar Dek.
Sepuluh Kebajikan. Nol Alasan.Mulai membaca →
HUB

Semua alat, templat, dan sumber daya gratis di satu tempat.

Kunjungi Hub →

ALAT AI

ALAT GRATIS

PEMBELAJARAN

BUDAYA

The Renascence Ecosystem

Products that scale
behavioral CX.

A connected ecosystem of AI, platforms, toolkits and certification — built from a decade of customer experience work, so the science of behavior reaches far beyond any single engagement.

Book a demoExplore the ecosystem

01 — The Ecosystem

From consultancy to product company.

Every Renascence product was born from insight gained in real client engagements — then built to put behavioral CX into the hands of teams everywhere.

René Studio designs the experience. Mysterya measures it in the field. René AI brings behavioral intelligence to daily work. REBEL gives teams the language and tools of behavioral CX. Compass CX provides the framework. Together, they form a continuous improvement ecosystem.

AI CX design platform

See exactly where every journey breaks.

Map journeys, score every moment with EXIS, find the behavioural fix and hear live customer feedback, then turn it into a roadmap. One AI studio for the whole experience.

  • Journey canvas
  • EXIS scoring
  • Emotional arc
  • Behavioural insights
  • Archetypes
  • Voice of customer
  • René AI
Mystery audit platform

Every visit. Every location. Scored and acted on.

Design the audit, send auditors out with their own app, check every visit for quality and give clients live results with the photos behind each score, and actions their teams can close.

  • Probe
  • Auditor app
  • Echo dashboards
  • Quality checks
  • Auto-raised actions
  • Ask AI
  • English · Arabic
AI Assistant

René AI

The Renascence site assistant

Ask René anything about behavioral economics, CX or EX, right here on renascence.io, and get a short answer plus the exact case studies, courses and biases to read next.

  • Free, on every page
  • Answers backed by real pages
  • Suggested follow-ups
Course

REBEL Discover

Behavioural Economics for CX

Our behavioral economics course for customer experience: six modules, twenty-four lessons and four design grammars, from how people decide to the ethics of influence.

  • 6 modules, 24 lessons
  • Diagnose, reframe, nudge, ethics-check
  • Final exam and certificate
Card deck

REBEL Reveal

36 behavioral cards

A deck of 36 behavioral cards, each one a bias with a practical CX application, backed by the full 144-insight REBEL library.

  • 36 workshop-ready cards
  • 10 behavioral categories
  • Links into 144 insights
Framework

Compass CX

The Renascence CX design framework

One framework to design the whole customer experience, from vision and customer understanding to journeys, governance, culture and measurement.

  • 6 connected dimensions
  • Diagnose, design, deliver, sustain
  • A maturity path for each dimension
AI Technology

AI Sales Assistant

Automate Your Sales Pipeline

Multilingual voice & text AI handling leads across phone, WhatsApp and web — 24/7, with full CRM integration.

  • Voice & text, multilingual
  • Behavioral persuasion
  • Full CRM integration
Behavioral GameNew · Beta

Rebel Chef

The Behavioral Kitchen

A behavioral kitchen — drop in a customer problem, add cognitive biases as ingredients, and let AI plate up practical CX recipes to cure it.

  • Mix biases like ingredients
  • AI-generated, testable CX recipes
  • Built on the REBEL bias library

02 — Digital Platforms

Platforms you can use today.

Beyond our flagship products, a growing suite of digital platforms and tools — many of them free — puts behavioral CX to work the moment you need it.

03 — The CX Toolkit

Four questions every CX leader has to answer. A free tool for each.

The same models we use on client work, built into tools you can run today. Make the case, find your baseline, set the direction and design the organisation to deliver it.

All CX tools

04 —FAQ

The product ecosystem, answered.

Two flagship platforms: René Studio (rene.cx), the AI customer experience design platform, and Mysterya (mysterya.cx), the mystery audit platform. Alongside them: René AI (the site assistant), REBEL Discover (course and certificate), REBEL Reveal (behavioral card deck), Compass CX (CX framework), an AI Sales Assistant, Rebel Chef (a behavioral kitchen game), Nocta.cx for process mapping, and a free CX toolkit at renascence.io/tools.

René Studio is where the experience is designed and scored. Mysterya checks it in the field with real visits and turns failures into actions. René AI brings behavioral intelligence to daily work, REBEL builds capability and language, and Compass CX provides the operating framework.

No — many products are available independently, though they complement our consulting engagements. Book a demo to find the right fit.

Yes — every product is built on the same behavioral science that powers our consulting, from René AI's knowledge base to REBEL's cards and Mysterya's scoring model.

Keep exploring Renascence

See them in action

Find the right tool for your team.

Tell us what you're trying to improve and we'll point you to the fastest path.