About

The consultancy born at the intersection of behavioral economics and human experience.

Join a team reshaping how the world experiences brands.

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COMPANY

Meet team Renascence

Build a tailored deck

Aslan Patov, CEO

20+ CX specialists

Life at Renascence

GROW WITH US

5 open positions

Build your own CX firm

Our global network

CONNECT

Press & coverage

Services

Comprehensive CX and management consulting for enterprise brands.

Explore the full range of CX & management consulting services.

Browse all services →

CORE

Customer Experience

End-to-end transformation

Behavioral Economics

Science of decisions

Journey blueprints

Strategy Consulting

Management consulting

Cultural Change

CX-first culture

Customer Loyalty

Programs that retain

SPECIALIST

Digital Transformation

Technology-led CX

Employee Experience

Mystery Shopping

Audit experience

Training Programs

Org. Transformation

Restructure for CX

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

Vision, ambition & roadmap

Benchmark where you are

Operating model & standards

Listen, analyze, act

Turn ambition into action

Communication that lands

DESIGN & DELIVERY

Map & redesign journeys

Design for real customers

Blueprints & standards

Optimize operations

UX & Wireframes

Digital experience design

Escalation Strategy

Turn complaints into loyalty

CULTURE & EXPERIENCE

Customer Rituals

Moments customers remember

Corporate Policies

Policies that protect customers

Industries

A decade of CX transformation across the region's defining sectors.

See how we work across every sector.

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BUILT ENVIRONMENT

Developers & communities

Hotels & resorts

Authorities & zones

FINANCE & TECH

Banking & Finance

SaaS & platforms

Telecommunications

Telecom operators

PEOPLE & MOBILITY

Providers & clinics

Schools & universities

Travel & Tourism

Airlines & DMOs

Products

Proprietary tools, platforms, and AI that power CX transformation.

Explore the full Renascence product ecosystem.

Browse products →

AI & TECHNOLOGY

Behavioral AI assistant

AI Sales Assistant

Automate your pipeline

AI CX design platform

LEARNING & GAMES

CX certification

Behavioral toolkit

The Art of Engagement

Behavioral selling course

PLATFORMS & TOOLS

Mystery shopping

Process mapping

Free CX tool suite

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomThe Naked Customer — our video podcast on CX & behavior.

LATEST ARTICLES

Articles coming soon.

LATEST EPISODES

Ep. 03 · Customer LoyaltyCustomer Loyalty, Brand Loyalty & CX Ep. 02 · Artificial IntelligenceAI in Customer Experience Ep. 01 · CX AwardsCustomer Experience Awards

Hub

Free tools, templates, and resources to advance your CX practice.

NEW · MANIFESTO

Burn the Deck. Ten Virtues. Zero Excuses. — read our manifesto for the brave consultant.

Start reading →

FREE TOOLS

Ready-to-use templates

Interactive learning

Behavioral Biases

The science of CX

Shifts shaping CX

LEARNING

Events & Webinars

Learn & connect

Download research

CULTURE

Burn the Deck — our manifesto

Product · AI Technology

A sales team that never sleeps.

Our AI Sales Assistant handles leads across phone, WhatsApp and web in multiple languages — qualifying, responding and booking 24/7, with full CRM integration and behavioral persuasion built in.

01 —Overview

What is the AI Sales Assistant?

Automate Your Sales Pipeline

The AI Sales Assistant is a multilingual voice and text AI that engages, qualifies and converts leads across phone, WhatsApp and web — automatically, around the clock.

Built with behavioral persuasion principles and integrated with your CRM, it responds instantly, follows up reliably and never lets a lead go cold.

Always onCoverage

24/7

instant response and follow-up, day or night.

FasterHandling

50%

reduction in lead handling time in deployments.

Reach

Multilingual

voice and text across languages and dialects.

02 —Capabilities

What it does.

Voice & Text

Engage leads on phone, WhatsApp and web seamlessly.

Behavioral Persuasion

Conversations designed with proven persuasion principles.

CRM Integration

Full integration with your existing sales stack.

Qualify & Route

Qualify leads and route hot ones to your team instantly.

03 —How it works

From first touch to outcome.

1

Connect

Integrate with your channels and CRM.

2

Configure

Set up qualification, tone and persuasion logic.

3

Engage

The assistant responds and follows up 24/7.

4

Convert

Hot leads are qualified, booked and routed to your team.

04 —Who it's for

Built for teams like yours.

Sales teams

Real estate & finance

High-volume lead businesses

FAQ

AI Sales Assistant, answered.

A multilingual voice and text AI that engages, qualifies and converts leads across phone, WhatsApp and web 24/7, with full CRM integration.

Deployments have cut lead handling time by around 50% and processed significantly more leads, with annual savings for high-volume businesses.

Phone, WhatsApp and web — in voice and text, across multiple languages and dialects.

Yes — it integrates fully with your existing CRM and sales stack.

Keep exploring Renascence

Experience Journal

Insights on CX & behavior

Long-reads, frameworks and field notes from our consultants.

Meet Aslan Patov

Two decades turning human behavior into business outcomes.

Build your own CX firm

Launch a behavioral CX consultancy in your market, in a box.

See it in action

Ready to explore AI Sales Assistant?

Book a demo and we'll show you how it works for your team.

Book a demo All products