About

The consultancy born at the intersection of behavioral economics and human experience.

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COMPANY

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Services

Comprehensive CX and management consulting for enterprise brands.

ALL SERVICES

Explore the full range of CX & management consulting services.

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CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

ALL INDUSTRIES

See how we work across every sector.

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BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

ALL PRODUCTS

Explore the full Renascence product ecosystem.

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AI & TECHNOLOGY

LEARNING & GAMES

PLATFORMS & TOOLS

AI PRODUCTS

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

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Hub

Free tools, templates, and resources to advance your CX practice.

NEW · MANIFESTO

Burn the Deck. Ten Virtues. Zero Excuses. — read our manifesto for the brave consultant.

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AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Franchise · For Franchisees

Own the category.
In your market.

Launch a behavioral CX consultancy under the Renascence brand — with our methodology, AI tools, and training handed to you on day one. Exclusive territory. Proven economics. No building from scratch.

Apply to franchiseSee what's included
90 days
From signing to first client
~75%
Typical advisory gross margins
100%
Market-protected territory
10 yrs
Of refined, field-tested methodology

01 —The Model

Your firm. Our engine.

Building a credible consultancy from zero takes years — a brand people trust, a methodology that holds up, tools that impress, a pipeline that converts. The Renascence franchise puts all of it in your hands on day one, so your energy goes where it belongs: winning clients and growing your market.

You bring local relationships, ambition, and the drive to own a category. We bring a decade of behavioral CX, a brand no independent can replicate, and a product stack — René AI, Mysterya, Compass — that makes you credible from the first meeting.

02The Package

Everything you need, already built.

Brand, methodology, AI tools, CRM, training, and partner support — the complete operating system for a behavioral CX consultancy, ready to run.

The Brand

Trade under the Renascence name — a recognised category leader in behavioral CX. Walk into your first pitch with credibility that would take years to earn independently.

The Methodology

Our complete CX and behavioral economics playbooks, delivery frameworks, and client toolkits — built across a decade of real engagements, ready to deploy on day one.

Tools & AI Stack

René AI, Mysterya.cx, and Compass CX — plus a ready-configured CRM and ops stack. The technology advantage your competitors won't be able to match.

Training & Certification

REBEL certification for you and your team, plus ongoing masterclasses that keep your practice at the frontier of behavioral CX. You stay sharp; your clients notice.

Sales & Marketing

Brand assets, pitch decks, proposal templates, and lead-gen playbooks — so you spend time closing, not designing slides. Your pipeline starts moving from week one.

Ongoing Partner Support

A dedicated partner manager, a peer network of fellow franchisees, and quarterly business reviews. You're independent — but never on your own.

03Territories

Open markets. First-mover advantage.

Exclusive, market-protected territories across high-growth regions. Once a market is claimed, it's closed — these windows don't stay open long.

GCC
6 territories
Open
Levant
4 territories
Open
North Africa
2 remaining
Limited
South Asia
5 territories
Open
Sub-Saharan Africa
Opening 2026
Soon
Southeast Asia
Opening 2026
Soon

04How to Launch

From application to first client in 90 days.

1

Apply

Tell us about your market, your network, and what you're building toward. The application takes 15 minutes and starts a real conversation — not a sales funnel.

2

Discovery

We assess territory fit, market opportunity, and your growth plan together. If it's right for both sides, we move fast. If it isn't, we'll tell you plainly.

3

Onboard

Get REBEL-certified, configure your tools and brand, and build your opening pipeline with our sales playbooks guiding every step.

4

Launch

Win your first clients backed by a decade of methodology, a category-leading brand, and a partner team that has done this before. The hard part is already built.

Before you apply

Claim your territory

Ready to own behavioral CX in your market?

Territories are exclusive and limited. Applications are reviewed on a rolling basis — the right market won't wait. Start the conversation today.