About

The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

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NOW HIRING

Join a team reshaping how the world experiences brands.

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COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

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ALL SERVICES

Explore the full range of CX & management consulting services.

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CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

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ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

René Studio
AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

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ALL INDUSTRIES

See how we work across every sector.

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BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

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REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

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ALL PRODUCTS

Explore the full Renascence product ecosystem.

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PLATFORMS

AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

René Studio
AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

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Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

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ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

Explore Mysterya
THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

Visit the Hub →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Franchise · For Franchisees

Own the category.
In your market.

Launch a behavioral CX consultancy under the Renascence brand — with our methodology, AI tools, and training handed to you on day one. Exclusive territory. Proven economics. No building from scratch.

Apply to franchiseSee what's included
90 days
From signing to first client
~75%
Typical advisory gross margins
100%
Market-protected territory
10 yrs
Of refined, field-tested methodology

01 —The Model

Your firm. Our engine.

Building a credible consultancy from zero takes years — a brand people trust, a methodology that holds up, tools that impress, a pipeline that converts. The Renascence franchise puts all of it in your hands on day one, so your energy goes where it belongs: winning clients and growing your market.

You bring local relationships, ambition, and the drive to own a category. We bring a decade of behavioral CX, a brand no independent can replicate, and a product stack — René AI, Mysterya, Compass — that makes you credible from the first meeting.

02 — Your platforms

Launch on René Studio and Mysterya from day one.

A Renascence franchise does not start with slides. You sell, deliver and grow on the same platforms we use with our own clients.

René Studio
AI CX design platform

Design journeys for your clients.

  • Your own René Studio workspace for client work
  • The journey and research engine behind every engagement
  • Sell René Studio subscriptions in your territory
Mysterya
Mystery audit platform

Run mystery audits locally.

  • Run programmes as an agency with your own auditors
  • Clients get live dashboards in English and Arabic
  • Recurring revenue from audit waves, not one-off projects

03 —The Package

Everything you need, already built.

Brand, methodology, AI tools, CRM, training, and partner support — the complete operating system for a behavioral CX consultancy, ready to run.

◆

The Brand

Trade under the Renascence name — a recognised category leader in behavioral CX. Walk into your first pitch with credibility that would take years to earn independently.

◎

The Methodology

Our complete CX and behavioral economics playbooks, delivery frameworks, and client toolkits — built across a decade of real engagements, ready to deploy on day one.

⚙

Tools & AI Stack

René AI, Mysterya.cx, and Compass CX — plus a ready-configured CRM and ops stack. The technology advantage your competitors won't be able to match.

△

Training & Certification

REBEL certification for you and your team, plus ongoing masterclasses that keep your practice at the frontier of behavioral CX. You stay sharp; your clients notice.

◇

Sales & Marketing

Brand assets, pitch decks, proposal templates, and lead-gen playbooks — so you spend time closing, not designing slides. Your pipeline starts moving from week one.

○

Ongoing Partner Support

A dedicated partner manager, a peer network of fellow franchisees, and quarterly business reviews. You're independent — but never on your own.

04 —Territories

Open markets. First-mover advantage.

Exclusive, market-protected territories across high-growth regions. Once a market is claimed, it's closed — these windows don't stay open long.

GCC
6 territories
Open
Levant
4 territories
Open
North Africa
2 remaining
Limited
South Asia
5 territories
Open
Sub-Saharan Africa
Opening 2026
Soon
Southeast Asia
Opening 2026
Soon

05 —How to Launch

From application to first client in 90 days.

1

Apply

Tell us about your market, your network, and what you're building toward. The application takes 15 minutes and starts a real conversation — not a sales funnel.

2

Discovery

We assess territory fit, market opportunity, and your growth plan together. If it's right for both sides, we move fast. If it isn't, we'll tell you plainly.

3

Onboard

Get REBEL-certified, configure your tools and brand, and build your opening pipeline with our sales playbooks guiding every step.

4

Launch

Win your first clients backed by a decade of methodology, a category-leading brand, and a partner team that has done this before. The hard part is already built.

Before you apply

Claim your territory

Ready to own behavioral CX in your market?

Territories are exclusive and limited. Applications are reviewed on a rolling basis — the right market won't wait. Start the conversation today.