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Office
601 Burj Al Salam, Trade Center, Dubai
Renascence Events & Webinars
Experience Unfolded
Stay updated with our latest webinars and special events.
Wed
22
Oct 2025
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Customer Contact Week (CCW) Nashville 2025 | CX Event
Omni Nashville Hotel, Nashville, Tennessee, USA
CCW Nashville 2025 brings customer contact professionals together to explore how technology and human talent converge to shape the future of CX. With 70+ sessions, 50+ expert speakers, and an expo floor full of tech innovators, it’s the go-to fall event for leaders aiming to optimize contact center performance.
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Wed
22
Oct 2025
Customer Contact Week (CCW) Nashville 2025 | CX Event
Omni Nashville Hotel, Nashville, Tennessee, USA
CCW Nashville 2025 brings customer contact professionals together to explore how technology and human talent converge to shape the future of CX. With 70+ sessions, 50+ expert speakers, and an expo floor full of tech innovators, it’s the go-to fall event for leaders aiming to optimize contact center performance.
Conferences
Mon
27
Jan 2025
Customer Contact Week (CCW) Orlando | CX Event
Orlando, Florida, USA
A premier event for customer contact professionals, focusing on optimizing customer experiences through AI and self-service strategies.
Conferences
Mon
02
Jun 2025
CX Summit EMEA | CX Event
London, United Kingdom
Forrester’s flagship customer experience conference in Europe, offering insights into CX strategies, digital transformation, and the integration of AI technologies.
Conferences
Thu
26
Feb 2026
CX USA Exchange | CX Event
Fort Lauderdale, Florida, USA
An exclusive gathering of senior CX leaders in the U.S., focusing on innovative strategies and best practices to drive customer experience excellence.
Events
The Future of Customer Experience: Trends and Strategies for 2025 | CX Webinar
Online
An insightful webinar delving into emerging customer experience trends set to define 2025, offering actionable strategies and tools to stay ahead in the competitive CX landscape.
Webinars
Wed
28
May 2025
Customer Experience Strategies Summit | CX Event
Toronto, Ontario, Canada
The 13th Annual Customer Experience Strategies Summit returns to Toronto, bringing together CX experts from top North American brands to share insights and strategies.
Events
Mon
09
Jun 2025
Customer Contact Week (CCW) Las Vegas | CX Event
Caesars Forum, Las Vegas, Nevada, USA
The world’s largest customer contact event, uniting over 200 leading solution providers to explore best practices, innovative technologies, and essential customer service priorities.
Conferences
Mon
23
Jun 2025
CX Summit North America | CX Event
Nashville, Tennessee, USA
Forrester’s premier customer experience conference in North America, bringing together top CX, digital, and marketing professionals for interactive sessions, networking, and skill development.
Events
Tue
13
May 2025
Customer Experience Live Show Middle East 2025 | CX Event
JW Marriott Hotel Dubai Marina, Dubai, United Arab Emirates
The Customer Experience Live Show Middle East 2025 is the region’s most prestigious event dedicated to customer care and experience. Taking place on May 13 and 14 at the JW Marriott Hotel Dubai Marina, the conference aims to empower enterprises to enhance their customer experience strategies through insights on Omni AI experience, operational efficiency, Voice of Customer (VoC) redesign, and proactive engagement .
Events
Wed
08
May 2024
CX Conference | Customer Centricity World Series 2024
Jumeirah Creekside Hotel, Dubai, UAE
Level Up Your Customer Experience With Knowledge Sharing From Some Of The Worlds Leading CX Practitioners.
Webinars
Tue
07
May 2024
Technology Show | Customer Experience World Series 2024
Jumeirah Creekside Hotel, Dubai, UAE
Level Up Your Customer Experience With Knowledge Sharing From Some Of The Worlds Leading CX Practitioners.
Events
Renascence Podcasts
Experience Loom
Discover the latest insights from industry leaders in our management consulting and customer experience podcasts.
The Naked Customer. Episode 3. Customer Loyalty, Brand Loyalty & CX
In this episode, Aslan Patov speaks with Chaya Sakhuja, CEO of QBF Consulting, about the evolution of loyalty programs in the Middle East. From the success of U by Emaar to the rise of bank-partnered loyalty programs, we uncover what makes a loyalty program truly work.
Artificial Intelligence
Coming soon
The Naked Customer. Episode 2. Artificial Intelligence (AI) in Customer Experience (CX)
In this episode of The Naked Customer Podcast, host Aslan Patov is joined by JD Ackley, CEO of RAIZOR AI, to explore the evolving role of AI in customer experience (CX) and its impact on automation, job security, and creativity.
Experience
Coming soon
The Naked Customer. Episode 1. Customer Experience Awards
In this episode of The Naked Customer Podcast, host Aslan Patov is joined by Mark Hamill, CEO & Co-founder of ARCET Global, to explore the evolution of Customer Experience (CX) and its growing role in business transformation.
Experience
Coming soon
The Naked Customer. Episode 1. Customer Experience Awards
In this episode of The Naked Customer Podcast, host Aslan Patov is joined by Mark Hamill, CEO & Co-founder of ARCET Global, to explore the evolution of Customer Experience (CX) and its growing role in business transformation.
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Artificial Intelligence
Coming soon
The Naked Customer. Episode 2. Artificial Intelligence (AI) in Customer Experience (CX)
In this episode of The Naked Customer Podcast, host Aslan Patov is joined by JD Ackley, CEO of RAIZOR AI, to explore the evolving role of AI in customer experience (CX) and its impact on automation, job security, and creativity.