Tentang Kami

Konsultan yang lahir dari persimpangan ekonomi perilaku dan pengalaman manusia.

KAMI SEDANG MEREKRUT

Bergabunglah dengan tim yang membentuk ulang cara dunia merasakan merek.

Lihat posisi yang tersedia →

PERUSAHAAN

BERKEMBANG BERSAMA KAMI

TERHUBUNG

Layanan

Konsultasi manajemen dan CX komprehensif untuk merek-merek perusahaan.

SEMUA LAYANAN

Jelajahi berbagai layanan konsultasi CX & manajemen.

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INTI

SPESIALIS

Solusi

Solusi terstruktur yang mengubah ambisi CX menjadi hasil terukur.

SEMUA SOLUSI

Jelajahi setiap solusi CX yang kami tawarkan.

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STRATEGI & TATA KELOLA

DESAIN & PENGIRIMAN

BUDAYA & PENGALAMAN

Industri

Satu dekade transformasi CX di seluruh sektor utama di kawasan ini.

SEMUA INDUSTRI

Lihat bagaimana kami bekerja di setiap sektor.

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LINGKUNGAN BINAAN

KEUANGAN & TEKNOLOGI

ORANG & MOBILITAS

Produk

Alat, platform, dan AI milik Renascence yang mendorong transformasi CX.

SEMUA PRODUK

Jelajahi ekosistem produk Renascence selengkapnya.

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AI & TEKNOLOGI

PEMBELAJARAN & PERMAINAN

PLATFORM & PERANGKAT

PRODUK AI

Opini

Wawasan, riset, dan percakapan di garis depan CX.

BacaJurnal PengalamanArtikel & riset tentang CX, perilaku, dan transformasi.Tonton & dengarkanRangkai PengalamanPodcast video kami tentang CX & perilaku.TerpilihBerita CXBerita industri yang penting dalam CX, tanpa keramaian.

Artikel terbaru

Episode terbaru

Berita terbaru

Pusat

Alat, templat, dan sumber daya gratis untuk memajukan praktik CX Anda.

BARU · MANIFESTO

Bakar Deknya. Sepuluh Kebajikan. Nol Alasan. — baca manifesto kami untuk konsultan pemberani.

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ALAT AI

ALAT GRATIS

PEMBELAJARAN

BUDAYA

About Renascence

The consultancy at the
intersection of behavior
and experience.

Since 2016, Renascence has helped the region's most ambitious brands reshape how their customers think, feel and choose — by fusing behavioral economics with customer experience.

Work with usMeet the team

01 —Our Mission

Make great experiences inevitable.

We believe the most powerful customer journeys happen in the mind — in the moments of trust, friction, delight and doubt that classic process maps never capture.

Renascence exists to make those moments deliberate. We combine management consulting rigour with the science of human behavior, then hand our clients the tools, frameworks and AI to sustain the change long after we've gone.

2016
Founded in Dubai, UAE
9
Enterprise CX transformations
1000+
Journeys & processes mapped
65%
Avg. process improvement

02What We Believe

The principles behind the work.

01

Evidence over opinion

We design with behavioral science, not gut feel. Every recommendation is grounded in how people actually decide.

02

Experience is everything

CX is not a department — it is the sum of every signal a brand sends. We treat it that way.

03

Useful, not theoretical

Frameworks are worthless until they ship. We build tools and capability our clients keep using.

04

Partners, not vendors

We embed with your team, transfer the skill, and leave you stronger than we found you.

05

Curiosity as discipline

We read, test, and question relentlessly — the day we stop learning is the day we stop being useful.

06

Regional depth, global standard

Born in Dubai, fluent in the GCC, benchmarked against the best consultancies on earth.

03Our Story

A decade of compounding.

2016

Renascence is founded

A new kind of consultancy launches in Dubai — fusing behavioral economics with customer experience.

2018

First enterprise transformation

We deliver our first end-to-end CX program for a major regional developer.

2020

REBEL certification launches

Our behavioral CX methodology becomes a certifiable discipline for practitioners.

2022

Mysterya.cx platform

We productize mystery shopping and experience auditing into a continuous platform.

2024

René AI launches

Behavioral intelligence becomes an always-on assistant for CX teams.

2026

A category leader

9 transformation programs, 1,000+ journeys mapped, a product company in the making.

04Where We Work

Industries we've transformed.

A decade of CX work across the sectors that define the regional economy.

Real EstateBanking & FinanceHospitalityRetailHealthcareTechnologyFree ZonesAutomotiveEducationE-CommerceTelecomTravel & Tourism

Keep exploring Renascence

Let's talk

Ready to make your experience inevitable?

Book a discovery call with a senior consultant and see where behavioral CX can take your brand.