Pusat Pengalaman
Sinyal CX
Sinyal CX mengukur sinyal media seputar pengalaman pelanggan—indeks komposit lima pilar yang disaring dari korpus berita yang terus-menerus dicerna di seluruh GCC dan sekitarnya.
Papan Peringkat Indeks Sinyal CX
Bar length encodes the selected measure. Market filters by headquarters; the index itself is always scored on the full 90-day corpus.
Ini mengukur sinyal media, bukan pengalaman pelanggan. Indeks yang tinggi berarti suatu merek terlihat, diliput secara kredibel, dan aktif — bukan berarti pelanggannya senang. How this is calculated
Perhatian vs. Pelaksanaan
Momentum against earned ratio. Momentum is share of corpus, so it is unaffected by how many stories were published overall.
Penggerak
Largest 30-day moves in share of coverage, in both directions.
Accelerating
Decelerating
Komposisi tingkat sumber
Tier weighting is applied before any aggregation, and no single outlet may carry more than 5% of total weight.
| Tier | Definition | Share of stories | Weight |
|---|---|---|---|
| T1 | International wire and record titles | 0.7% | 1.00 |
| T2 | National business and news titles | 30.8% | 0.80 |
| T3 | Trade and sector press | 60.2% | 0.60 |
| T4 | Syndicated and republished releases | 8.2% | 0.25 |
| T5 | Owned, sponsored and listing pages | 0.1% | 0.10 |