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37 stories in Customer Experience
26 October 20261
08:47Raya CX Ditempatkan sebagai Major Contender di PEAK Matrix 2026Customer Experience25 October 20261
07:06Kroger Perbarui Aturan Busana Karyawan: Kemeja Wajib di 2.000+ TokoCustomer Experience23 October 20261
08:36Celah Keamanan Data Pelanggan di Luar CRM: Pelajaran dari Serangan MAGCustomer Experience21 October 20261
14:27Mayo Clinic Rencanakan Fasilitas Kedatangan Pasien Baru di RochesterCustomer Experience20 October 20261
10:06McDonald's Janji Perbaiki Makanan dan Pengalaman Pelanggan dalam Strategi BaruCustomer Experience15 October 20263
17:17Cleveland Hopkins Duduki Peringkat Terakhir di Survei Kepuasan J.D. PowerCustomer Experience12:36Alaska Airlines Izinkan Anggota Atmos Rewards Pilih Cara Hitung PoinCustomer Experience10:48SK Telecom Kembali Puncaki KCSI dan Tiga Survei Kepuasan PelangganCustomer Experience14 October 20261
15:18Allconnect Raih Skor ACSI Tertinggi, 8 Tahun Beruntun Jadi PemimpinCustomer Experience13 October 20261
09:08Bandara King Abdulaziz Arab Saudi raih akreditasi pengalaman pelanggan Level 4 dari ACICustomer Experience12 October 20262
15:19Ketika layanan drive-thru terasa cepat dan ramah, kepuasan pun meningkatCustomer Experience08:49AEM Luncurkan Toko Daring Swalayan untuk Materi KeselamatanCustomer Experience10 October 20261
08:12TTEC Buka Operasi Customer Experience Volkswagen UK di KairoCustomer Experience9 October 20261
15:26GM meluncurkan pengalaman perangkat lunak baru bagi pelanggan dengan pikap Chevy, GMC yang didesain ulangCustomer Experience6 October 20262
10:46ISC-CX Memperkenalkan Program Mystery Shopping yang Disesuaikan untuk Advantail di Nailloux Outlet VillageCustomer Experience08:31Kohl's Tunjuk Arianne Parisi Sebagai Chief Customer OfficerCustomer Experience5 October 20264
19:07Southwest Gandeng Chase Luncurkan Lounge Bandara PertamaCustomer Experience16:31Tugu Insurance Raih Dua Penghargaan Customer Experience 2026Customer Experience12:39InJourney Airports Raih Level 4 Customer Experience Bandara DuniaCustomer Experience07:06Neutrinos Diakui sebagai Pemain Utama dalam IDC MarketScape: Penilaian Vendor Platform Pengalaman Pelanggan Asuransi Dunia 2026Customer Experience2 October 20261
07:01Transat menunjuk Patrick Falardeau sebagai VP pengalaman pelangganCustomer Experience14 September 20261
09:57NPS Macy's Terus Naik Berkat Renovasi Toko yang BerkelanjutanCustomer Experience25 August 20261
19:51Walmart Alokasikan Rp3 Miliar Dolar Pengembalian Tarif untuk Turunkan HargaCustomer Experience24 August 20261
13:14Walmart Investasikan Kembali $2,9 Miliar Pengembalian Tarif untuk Turunkan HargaCustomer Experience23 August 20261
20:13Munisipalitas Dubai merestrukturisasi 20 layanan untuk menyederhanakan pengalaman pelangganCustomer Experience21 August 20261
07:59MTN Digital Infrastructure Angkat Nour Alkhatib jadi GM Customer SuccessCustomer Experience15 August 20261
08:22Keluhan Pelanggan di AS Capai Rekor Tertinggi, Data ACSI UngkapCustomer Experience10 August 20264
15:11Home Depot Rombak Struktur Organisasi demi Pengalaman Pelanggan MulusCustomer Experience10:48Michaels Luncurkan Format Toko Experiential Retail BaruCustomer Experience10:03Fossil Group Tutup Hingga 15 Gerai Ritel dalam RestrukturisasiCustomer Experience08:38New Jersey Larang Surveillance Pricing, Negara Bagian AS PertamaCustomer ExperienceStay ahead of CX
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