Curated by Renascence
CX News
Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
General
UAE updates eInvoicing provider accreditation rules (2026)
The UAE Ministry of Finance has issued Ministerial Decision No. 168 of 2026, consolidating and replacing prior rules on accrediting eInvoicing service providers.
10 Oct 2026 · 2 min read
General
UAE social media ban alone won't fully protect under-15s: experts
Child-safety experts say the UAE's planned 2027 ban on under-15s using social media needs to be paired with education and parental literacy, not treated as a standalone fix.
10 Oct 2026 · 2 min read
General
Group-IB Uncovers $2M Fraud Scheme Targeting GCC Government Portals
Group-IB uncovered a $2 million fraud scheme exploiting government payment portals across the GCC, exposing a new attack surface in public-sector digital services.
10 Oct 2026 · 2 min read
Just in
Stay ahead of CX
Get the signal, not the noise.
The Journal, Experience Loom and the stories shaping CX — straight to your inbox.