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CX News
Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
Banking
EU and UK Banks Have One Year to Prepare for T+1 Settlement
EU and UK banks have just one year left to prove they can handle T+1 next-day securities settlement, compressing trade confirmation and funding processes that once relied on a two-day buffer.
10 Oct 2026 · 2 min read
Banking
ING Opens Flagship Branch in Madrid for 4M+ Customers
ING has opened a new flagship branch in Madrid, giving physical form to its growth in Spain where it now serves over four million customers and holds the title of most recommended bank.
10 Oct 2026 · 2 min read
Banking
DailyPay Closes $200M Securitisation for On-Demand Pay
DailyPay has completed a $200 million asset-backed securitisation of its on-demand pay receivables, giving the earned-wage-access provider a scalable funding channel to support growth.
10 Oct 2026 · 2 min read
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