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Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
Digital Transformation
Microsoft 365 Family storage cut from 6TB to 2TB, no price drop
Microsoft has reduced the combined cloud storage on its Microsoft 365 Family plan from 6TB to 2TB without lowering the subscription price, prompting subscriber complaints and cancellation threats.
10 Oct 2026 · 2 min read
Digital Transformation
SpaceX Spectrum Deal Could Turn Starlink Mobile Into Full US Carrier
SpaceX is reportedly acquiring low-band and 2 GHz spectrum to strengthen Starlink Mobile's push toward becoming a full-scale US cellular carrier, not just a coverage supplement.
10 Oct 2026 · 2 min read
Digital Transformation
Starlink's 800 MHz Spectrum Deal Targets Indoor Mobile Gap
SpaceX's Starlink has secured nationwide 800 MHz spectrum to extend direct-to-cell service indoors, a key step toward competing with AT&T, T-Mobile and Verizon.
10 Oct 2026 · 2 min read
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