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Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
Digital Experience
KONE Opens First Digital Experience Centre in India, Pune
KONE has launched its first Digital Experience Centre in India, located in Pune, to showcase its connected elevator and escalator technologies to customers and partners.
10 Oct 2026 · 2 min read · 3 sources
Digital Experience
Adobe, Heathrow Partner to Overhaul Airport Digital Experience with AI
Adobe and Heathrow Airport have partnered to use AI to personalise and streamline digital touchpoints for millions of passengers moving through the airport.
9 Oct 2026 · 2 min read
Digital Experience
Kitsap Credit Union Names Puneet Malhotra Digital Experience Chief
Kitsap Credit Union has appointed Puneet Malhotra as Chief Digital Experience Officer, giving digital member experience a dedicated seat at the executive table.
8 Oct 2026 · 2 min read
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