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Opinion · Experience Journal

Ideas on experience,
behavior & change.

Insights, frameworks and analysis from the Renascence team — on customer experience, behavioral economics, service design and the future of how brands serve people.

01 —Featured

This month's read.

The Ultimate Employee Experience (EX) Summit 2025
Employee ExperienceApril 2025 · 12 min read

The Ultimate Employee Experience (EX) Summit 2025

The workplace is not what it used to be—and in 2025, the Employee Experience (EX) is no longer a supporting act. It’s the main stage. Amid global talent shortages, rising demands for hybrid equity, behavioral personalization, and cultural cohesion, EX has become the epicenter of organizational strategy.

Read the article

02 —All Articles

The Journal.

Customer Experience (CX) Roadmap: What to IncludeCustomer Experience

Customer Experience (CX) Roadmap: What to Include

Aslan PatovApr 202515 min read
The Employee Experience (EX) Hub: Where Data, Design, and Culture MeetEmployee Experience

The Employee Experience (EX) Hub: Where Data, Design, and Culture Meet

Aslan PatovApr 202515 min read
Understanding the Employee Experience (EX) LifecycleEmployee Experience

Understanding the Employee Experience (EX) Lifecycle

Aslan PatovApr 202514 min read
Behavioral Consistency Bias: Expectation of Consistent BehaviorsBehavioral Economics

Behavioral Consistency Bias: Expectation of Consistent Behaviors

Aslan PatovApr 20257 min read
20 Employee Experience (EX) Benchmarks: How Do Top Companies Compare?Employee Experience

20 Employee Experience (EX) Benchmarks: How Do Top Companies Compare?

Aslan PatovApr 202515 min read
Behavioral Economics Explained: Breaking Down the EssentialsBehavioral Economics

Behavioral Economics Explained: Breaking Down the Essentials

Aslan PatovApr 202515 min read
Top Employee Experience (EX) Designer Jobs in 2025Employee Experience

Top Employee Experience (EX) Designer Jobs in 2025

Aslan PatovApr 202514 min read
Behavioral Economics and Data Science: Turning Big Data Into Human InsightsBehavioral Economics

Behavioral Economics and Data Science: Turning Big Data Into Human Insights

Aslan PatovApr 202512 min read
Employee Experience (EX) Leads in the UK: How Brands Are CompetingEmployee Experience

Employee Experience (EX) Leads in the UK: How Brands Are Competing

Aslan PatovApr 202512 min read
Pursuing a Master’s in Behavioral Science: Programs and Career PathsBehavioral Economics

Pursuing a Master’s in Behavioral Science: Programs and Career Paths

Aslan PatovApr 202515 min read
How to Collect and Use Employee Experience (EX) FeedbackEmployee Experience

How to Collect and Use Employee Experience (EX) Feedback

Aslan PatovApr 202514 min read
Employee Experience (EX) vs Customer Experience (CX): What’s the Difference?Employee Experience

Employee Experience (EX) vs Customer Experience (CX): What’s the Difference?

Aslan PatovApr 202515 min read
Understanding The Abbreviation Of Employee Experience (EX)Employee Experience

Understanding The Abbreviation Of Employee Experience (EX)

Aslan PatovApr 202515 min read
Employee Experience (EX) And Technology: From Tools to CultureEmployee Experience

Employee Experience (EX) And Technology: From Tools to Culture

Aslan PatovApr 202515 min read
Mystery Shopping Is a Form of Customer Experience ResearchMystery Shopping

Mystery Shopping Is a Form of Customer Experience Research

Aslan PatovApr 202512 min read
Customer Experience (CX) Best Practices for 2025Customer Experience

Customer Experience (CX) Best Practices for 2025

Aslan PatovApr 202512 min read
What Is Employee Experience (EX) Design? Insights and ExamplesEmployee Experience

What Is Employee Experience (EX) Design? Insights and Examples

Aslan PatovApr 202514 min read
Customer Experience (CX) in Banking: 2025 Trends and InsightsCustomer Experience

Customer Experience (CX) in Banking: 2025 Trends and Insights

Aslan PatovMar 202512 min read
Customer Experience (CX) vs. Customer Engagement: How They Work TogetherCustomer Experience

Customer Experience (CX) vs. Customer Engagement: How They Work Together

Aslan PatovMar 202512 min read
Customer Experience (CX) Principles: Case Studies and Real-World ExamplesCustomer Experience

Customer Experience (CX) Principles: Case Studies and Real-World Examples

Aslan PatovMar 202515 min read
Customer Experience (CX) Can Be Measured Through Data Analytics?Customer Experience

Customer Experience (CX) Can Be Measured Through Data Analytics?

Aslan PatovMar 202514 min read
Behavioral Economics and Game Theory: Strategies for Predicting ChoicesBehavioral Economics

Behavioral Economics and Game Theory: Strategies for Predicting Choices

Aslan PatovMar 202514 min read
Behavioral Economics Theories: Exploring Revolutionary IdeasBehavioral Economics

Behavioral Economics Theories: Exploring Revolutionary Ideas

Aslan PatovMar 202513 min read

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