Opinion · Experience Journal

Ideas on experience,
behavior & change.

Insights, frameworks and analysis from the Renascence team — on customer experience, behavioral economics, service design and the future of how brands serve people.

01 —Featured

This month's read.

Behavioral EconomicsApril 2025 · 14 min read

Behavioral Economics Statistics: Data That Drives Insight

Behavioral economics has moved from the pages of academic journals into the strategy rooms of some of the world’s most influential organizations. But with that shift comes a demand for something more than theory — measurable impact. In 2026, leaders are no longer asking, “Is behavioral economics useful?” They’re asking, “What can the data prove?”

Read the article

02 —All Articles

Ideas on experience,behavior & change.

This month's read.

Behavioral Economics Statistics: Data That Drives Insight

The Journal.

Customer Experience (CX) and Innovation: Lessons from Bold Brands

What is Customer Experience (CX) and Why It Matters

Building a Successful CX Lab: Strategies, Tools, and Case Studies

Behavioral Economics Chicago: What the Windy City Teaches Us About Bias

What Are Behavioral Science Examples? Real-Life Cases Illustrating Human Behavior

How a CX Lab Drives Innovation: Best Practices for Testing and Learning

Customer Experience (CX) KPIs: Key Metrics You Should Track

Behavioral Economics and Neuroeconomics: Mapping the Brain of Decision Making

Behavioral Economics for Leaders: How to Make Better Decisions

Mystery Shopper Duties and Responsibilities in 2025

Digital Transformation (DT) Trends in 2026: What You Should Be Watching

Behavioral Economics in Retail: How Shopping Decisions Are Really Made

Mapping the Employee Experience (EX): A Visual Guide to Every Touchpoint

Behavioral Economics in Decision Making: Understanding How People Make Choices

Understanding the Future of Employee Engagement

Behavioral Economics for Business: Strategies That Drive Innovation

Behavioral Economics and Marketing Strategy: Insights That Drive Results

Insights From Employee Experience (EX) Experts: Trends, Tips, And Predictions

Behavioral Economics Jobs: Careers That Make a Difference

Reimagining Public Sector Work Through Employee Experience (EX)

Employee Experience (EX) Officer Job Description: Key Responsibilities And Requirements

Behavioral Economics Overview: A Comprehensive Snapshot

The Ultimate Employee Experience (EX) PPT Template: Design, Content, And Strategy

Keep exploring Renascence

Meet Aslan Patov

The Naked Customer podcast

Build your own CX firm

Get the Journal in your inbox.

Ideas on experience,
behavior & change.