About

The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

Explore Mysterya
NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

Explore Mysterya
ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

Explore Mysterya
ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

René Studio
AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

Explore Mysterya
ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

Explore Mysterya
REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

Explore REBEL Reveal →
ALL PRODUCTS

Explore the full Renascence product ecosystem.

Browse products →

PLATFORMS

AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

René Studio
AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

Explore Mysterya
ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

Explore Mysterya
THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

Visit the Hub →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Opinion · Experience Journal

Ideas on experience, behavior & change.

Insights, frameworks and analysis from the Renascence team — on customer experience, behavioral economics, service design and the future of how brands serve people.

01 —Featured

This month's read.

Employee Experience (EX) Is the Foundation of Great Culture
Employee ExperienceApril 2025 · 15 min read

Employee Experience (EX) Is the Foundation of Great Culture

Company culture is often praised as the secret sauce of high-performing organizations. But culture isn’t a perk or a slogan—it’s the everyday emotional reality of work. It’s how it feels to belong, speak up, grow, and be recognized. And at the root of that lived experience is something far more measurable, designable, and actionable: Employee Experience (EX).

Read the article

02 —All Articles

The Journal.

Behavioral Economics Berkeley: Insights From the Academic HubBehavioral Economics

Behavioral Economics Berkeley: Insights From the Academic Hub

Aslan PatovMar 202514 min read
Behavioral Economics Is Economic Analysis That Includes HumansBehavioral Economics

Behavioral Economics Is Economic Analysis That Includes Humans

Aslan PatovMar 202513 min read
Behavioral Economics for Dummies PDF: A Free Resource GuideBehavioral Economics

Behavioral Economics for Dummies PDF: A Free Resource Guide

Aslan PatovMar 202510 min read
Building Strong Internal Relations Through Employee Experience (EX)Employee Experience

Building Strong Internal Relations Through Employee Experience (EX)

Aslan PatovMar 202512 min read
Creative Ideas to Boost Employee Experience (EX)Employee Experience

Creative Ideas to Boost Employee Experience (EX)

Aslan PatovMar 202515 min read
Customer Experience (CX) Technology: Platforms and CapabilitiesDigital Transformation

Customer Experience (CX) Technology: Platforms and Capabilities

Aslan PatovMar 202514 min read
How to Build a Customer-Centric Culture in Your OrganizationCultural Change

How to Build a Customer-Centric Culture in Your Organization

Aslan PatovMar 202511 min read
Behavioral Economics Theories: Exploring Revolutionary IdeasBehavioral Economics

Behavioral Economics Theories: Exploring Revolutionary Ideas

Aslan PatovMar 202513 min read
Behavioral Economics and Game Theory: Strategies for Predicting ChoicesBehavioral Economics

Behavioral Economics and Game Theory: Strategies for Predicting Choices

Aslan PatovMar 202514 min read
Customer Experience (CX) Can Be Measured Through Data Analytics?Customer Experience

Customer Experience (CX) Can Be Measured Through Data Analytics?

Aslan PatovMar 202514 min read
How UKG Leads in Employee Experience (EX): Innovations and StrategyEmployee Experience

How UKG Leads in Employee Experience (EX): Innovations and Strategy

Aslan PatovMar 202511 min read
Customer Experience (CX) in Banking: 2026 Trends and InsightsCustomer Experience

Customer Experience (CX) in Banking: 2026 Trends and Insights

Aslan PatovMar 202512 min read
Customer Service Without Experience: Tips for Getting HiredLearning & Development

Customer Service Without Experience: Tips for Getting Hired

Aslan PatovMar 202512 min read
Employee Experience (EX) and AI: How Intelligent Tools Are Reshaping WorkBehavioral Economics

Employee Experience (EX) and AI: How Intelligent Tools Are Reshaping Work

Aslan PatovMar 202512 min read
How to Leverage LinkedIn for Employee Experience (EX)Employee Experience

How to Leverage LinkedIn for Employee Experience (EX)

Aslan PatovMar 202514 min read
How to Use Customer Experience (CX) Research to Improve CXCustomer Experience

How to Use Customer Experience (CX) Research to Improve CX

Aslan PatovMar 202514 min read
Customer Experience (CX) Benefits: Building Stronger Customer RelationshipsCustomer Experience

Customer Experience (CX) Benefits: Building Stronger Customer Relationships

Aslan PatovMar 202515 min read
Why Customer Experience (CX) Management is Essential for GrowthCustomer Experience

Why Customer Experience (CX) Management is Essential for Growth

Aslan PatovMar 202515 min read
Visualizing Employee Experience (EX): Infographics and MapsEmployee Experience

Visualizing Employee Experience (EX): Infographics and Maps

Aslan PatovMar 202512 min read
What Employee Experience (EX) Focuses Primarily OnEmployee Experience

What Employee Experience (EX) Focuses Primarily On

Aslan PatovMar 202515 min read
What Is Framing in Behavioral Economics: How Perception Shapes DecisionsBehavioral Economics

What Is Framing in Behavioral Economics: How Perception Shapes Decisions

Aslan PatovMar 202510 min read
What Is Priming in Behavioral Economics: Subtle Cues That Influence BehaviorBehavioral Economics

What Is Priming in Behavioral Economics: Subtle Cues That Influence Behavior

Aslan PatovMar 202514 min read
The Evolution of Employee Experience (EX): From HR to EX DesignEmployee Experience

The Evolution of Employee Experience (EX): From HR to EX Design

Aslan PatovMar 202512 min read

Keep exploring Renascence

Stay ahead of CX

Get the Journal in your inbox.

Insights, frameworks and event round-ups from the Renascence team. No spam, ever.