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Opinion · Experience Journal

Ideas on experience, behavior & change.

Insights, frameworks and analysis from the Renascence team — on customer experience, behavioral economics, service design and the future of how brands serve people.

01 —Featured

This month's read.

Customer Experience (CX) in Healthcare: A Cure for Patient Pain Points
Customer ExperienceApril 2025 · 15 min read

Customer Experience (CX) in Healthcare: A Cure for Patient Pain Points

This article explores how healthcare systems—from public hospitals to private clinics and health-tech platforms—are using Customer Experience (CX) to eliminate pain points and deliver care that is not only clinical, but also cognitively and emotionally coherent.

Read the article

02 —All Articles

The Journal.

How Important Is Employee Experience (EX)? What the Data ShowsEmployee Experience

How Important Is Employee Experience (EX)? What the Data Shows

Aslan PatovApr 202515 min read
The Hottest Employee Experience (EX) Jobs In London, UAE, and MoreEmployee Experience

The Hottest Employee Experience (EX) Jobs In London, UAE, and More

Aslan PatovApr 202515 min read
What Does an Employee Experience (EX) Leader Do?Employee Experience

What Does an Employee Experience (EX) Leader Do?

Aslan PatovApr 202515 min read
What Does a Customer Experience (CX) Manager Really Do?Customer Experience

What Does a Customer Experience (CX) Manager Really Do?

Aslan PatovApr 202515 min read
Employee Experience (EX) Vs Employer Branding: How Internal Culture Fuels External SuccessEmployee Experience

Employee Experience (EX) Vs Employer Branding: How Internal Culture Fuels External Success

Aslan PatovApr 202515 min read
The Employee Experience (EX) Wheel: Mapping OutcomesEmployee Experience

The Employee Experience (EX) Wheel: Mapping Outcomes

Aslan PatovApr 20258 min read
The Top Employee Experience (EX) Blogs to FollowEmployee Experience

The Top Employee Experience (EX) Blogs to Follow

Aslan PatovApr 202515 min read
The Best Companies for Employee Experience (EX) in the Middle EastEmployee Experience

The Best Companies for Employee Experience (EX) in the Middle East

Aslan PatovApr 202515 min read
Behavioral Economics Is Dead: Debates on Its FutureBehavioral Economics

Behavioral Economics Is Dead: Debates on Its Future

Aslan PatovApr 20258 min read
Why Employee Experience (EX) Is Important in 2026Employee Experience

Why Employee Experience (EX) Is Important in 2026

Aslan PatovApr 202515 min read
Employee Experience (EX) Journey Mapping: Visual Tools That HelpEmployee Experience

Employee Experience (EX) Journey Mapping: Visual Tools That Help

Aslan PatovApr 202515 min read
Behavioral Economics Best Book: The Must-Read List 2026Behavioral Economics

Behavioral Economics Best Book: The Must-Read List 2026

Aslan PatovApr 202515 min read
Customer Experience (CX) for SMEs in the Middle East: What Works and What FailsCustomer Experience

Customer Experience (CX) for SMEs in the Middle East: What Works and What Fails

Aslan PatovApr 20258 min read
Behavioral Economics Can Best Be Described As "Psychology Meets Economics"Behavioral Economics

Behavioral Economics Can Best Be Described As "Psychology Meets Economics"

Aslan PatovApr 20258 min read
Behavioral Economics Explains Why People Are Irrational: And What to Do About ItBehavioral Economics

Behavioral Economics Explains Why People Are Irrational: And What to Do About It

Aslan PatovApr 20258 min read
Behavioral Economics For Business: Strategies That WorkBehavioral Economics

Behavioral Economics For Business: Strategies That Work

Aslan PatovApr 202515 min read
Behavioral Economics Social Media: How the Field Influences PlatformsBehavioral Economics

Behavioral Economics Social Media: How the Field Influences Platforms

Aslan PatovApr 202515 min read
The Critical Factors Influencing Employee Experience (EX)Employee Experience

The Critical Factors Influencing Employee Experience (EX)

Aslan PatovApr 202512 min read
Behavioral Economics Statistics: Data That Drives CX and EXBehavioral Economics

Behavioral Economics Statistics: Data That Drives CX and EX

Aslan PatovApr 202515 min read
Behavioral Economics vs Traditional Economics: Explained SimplyBehavioral Economics

Behavioral Economics vs Traditional Economics: Explained Simply

Aslan PatovApr 20259 min read
Why CX Starts With EX in 2026: Culture, Connection, PerformanceEmployee Experience

Why CX Starts With EX in 2026: Culture, Connection, Performance

Aslan PatovApr 20258 min read
Real-Life Employee Experience (EX) Strategy Examples That WorkedEmployee Experience

Real-Life Employee Experience (EX) Strategy Examples That Worked

Aslan PatovApr 202515 min read
Behavioral Economics and Consumer Behavior: How They're LinkedBehavioral Economics

Behavioral Economics and Consumer Behavior: How They're Linked

Aslan PatovApr 202515 min read

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