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CULTURE

Burn the Deck — our manifesto

Opinion · Experience Journal

Ideas on experience, behavior & change.

Insights, frameworks and analysis from the Renascence team — on customer experience, behavioral economics, service design and the future of how brands serve people.

01 —Featured

This month's read.

Epistemic Curiosity Bias: Desire for Knowledge and Understanding

Behavioral EconomicsSeptember 2024 · 8 min read

Epistemic Curiosity Bias: Desire for Knowledge and Understanding

Imagine a customer who spends hours researching every detail about a product before making a purchase decision, driven by an insatiable desire to learn more. This behavior exemplifies Epistemic Curiosity Bias, where a strong desire for knowledge and understanding influences decision-making.

Read the article

02 —All Articles

The Journal.

Focalism Effect: Overemphasis on One Aspect of an Event

Behavioral Economics

Focalism Effect: Overemphasis on One Aspect of an Event

Aslan PatovSept 20247 min read

Environmental Sustainability in ESG

Environmental Sustainability in ESG

Aslan PatovSept 20245 min read

Empowering Innovations through Digital Transformation

Digital Transformation

Empowering Innovations through Digital Transformation

Aslan PatovSept 20244 min read

Employee Experience (EX) Design in Technology: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Technology: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Pharmaceuticals: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Pharmaceuticals: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Media and Entertainment: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Media and Entertainment: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Real Estate: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Real Estate: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Professional Services: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Professional Services: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Nonprofit Organizations: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Nonprofit Organizations: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Hospitals & Clinics: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Hospitals & Clinics: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Free Zone Authorities: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Free Zone Authorities: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Education: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Education: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Dental Clinics: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Dental Clinics: Examples & Case Studies

Aslan PatovSept 202410 min read

Temporal Discounting: Valuing Immediate Rewards Over Long-Term Gains

Behavioral Economics

Temporal Discounting: Valuing Immediate Rewards Over Long-Term Gains

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Beauty Salons: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Beauty Salons: Examples & Case Studies

Aslan PatovSept 202410 min read

Employee Experience (EX) Design in Agriculture: Examples & Case Studies

Employee Experience

Employee Experience (EX) Design in Agriculture: Examples & Case Studies

Aslan PatovSept 202410 min read

Forgetting Curve: Decline of Memory Retention Over Time

Behavioral Economics

Forgetting Curve: Decline of Memory Retention Over Time

Aslan PatovSept 20247 min read

Egocentric Bias: Overestimating One’s Role in Past Events

Behavioral Economics

Egocentric Bias: Overestimating One’s Role in Past Events

Aslan PatovSept 202410 min read

Effort Minimization: Seeking the Path of Least Resistance

Behavioral Economics

Effort Minimization: Seeking the Path of Least Resistance

Aslan PatovSept 202410 min read

Effort Justification: Valuing Experiences More Due to Effort Invested

Behavioral Economics

Effort Justification: Valuing Experiences More Due to Effort Invested

Aslan PatovSept 202410 min read

Temporal Contrast Effect: Judging Time Periods by Comparison

Behavioral Economics

Temporal Contrast Effect: Judging Time Periods by Comparison

Aslan PatovSept 20247 min read

Dynamic Inconsistency: Changing Preferences Over Time

Behavioral Economics

Dynamic Inconsistency: Changing Preferences Over Time

Aslan PatovSept 20247 min read

Duration Neglect: Ignoring Duration in Retrospective Evaluations

Behavioral Economics

Duration Neglect: Ignoring Duration in Retrospective Evaluations

Aslan PatovSept 20247 min read

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