성장하는 고객 경험 역량 구축.

REBEL은 행동 경제학과 고객 경험의 교차점에 있는 Renascence의 대표적인 인증 프로그램으로, 사람들이 실제로 의사결정을 내리는 방식에 기반한 경험을 설계할 수 있도록 전문가를 양성합니다.

개인 자격증 취득 희망자부터 아카데미를 구축하는 전체 조직에 이르기까지, CX, 마케팅, 서비스 및 리더십 전문가를 위한 과정입니다.

두 가지 모두 가능합니다. 고객의 필요에 따라 공개 과정, 온라인 학습, 맞춤형 사내 아카데미를 제공합니다.

저희는 귀사의 산업, 성숙도 및 목표에 맞춰 콘텐츠, 사례 및 깊이를 조정하며, 완전히 맞춤화된 기업 아카데미를 구축할 수 있습니다.

REBEL is Renascence's professional certification in customer experience and behavioral economics. It is designed for CX practitioners, team leads, and anyone responsible for shaping customer or employee experiences — from early-career professionals building a foundation to senior managers who want a rigorous, applied framework they can use immediately.

Most CX training transfers information. Ours changes behavior. Every program is built around hands-on application to real work — not case studies from other industries — and is grounded in behavioral economics so participants understand why customers act the way they do, not just what to do about it.

Yes. Beyond the REBEL certification, we design bespoke corporate academies built around your specific journeys, tools, and strategic priorities. The content is calibrated to your sector, your maturity level, and the actual problems your teams face — not a generic curriculum rebranded with your logo.

Program length varies by format: REBEL certification runs as a structured cohort, while corporate academies are scoped to your timeline and capacity. Both are designed to be integrated alongside normal work — the application exercises use live projects, so learning and delivery happen in parallel rather than competing.

Participants leave with certified skills, practical tools they can deploy immediately, and a shared language for CX across the team. Organisations typically see faster adoption of CX practices, reduced dependency on external consultants for day-to-day improvements, and a measurable lift in internal capability scores over subsequent quarters.

Hiring brings in one person's capability. Training compounds across your entire team. External hires also absorb your culture rather than shaping it; internal capability, built deliberately, becomes the default way of working — and that is what sustains CX improvement after any consulting engagement ends.