AI in Customer Experience

Host Aslan Patov is joined by JD Ackley, CEO of RAIZOR AI, to explore AI's evolving role in CX — from chatbots to voice bots, regional dialect challenges, automation and where human judgment still wins.

In this episode

• 01Where AI genuinely improves CX today
• 02The dialect and language challenge in the region
• 03Voice bots vs. chatbots: what works when
• 04Keeping the human in the loop