About

The consultancy born at the intersection of behavioral economics and human experience.

NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

ALL PRODUCTS

Explore the full Renascence product ecosystem.

Browse products →

AI & TECHNOLOGY

LEARNING & GAMES

PLATFORMS & TOOLS

AI PRODUCTS

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

NEW · MANIFESTO

Burn the Deck. Ten Virtues. Zero Excuses. — read our manifesto for the brave consultant.

Start reading →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Banking · 17 September 2026

AfDB, KAIST Sign Deal to Advance Africa's Digital Transformation

The African Development Bank and South Korea's KAIST have signed an agreement at KOAFEC 2026 to support digital transformation across Africa, though specific programmes and funding remain undisclosed.

Newsdesk
Curated briefing · 2 min read

What happened

The African Development Bank Group and the Korea Advanced Institute of Science and Technology (KAIST) have signed an agreement to support Africa's digital transformation, announced on the sidelines of the Korea-Africa Economic Cooperation (KOAFEC) 2026 conference.

Details of the agreement's specific programmes, funding and timelines have not been disclosed beyond the signing itself. The move formalises a collaboration between the multilateral development lender and one of South Korea's leading science and technology institutions, positioning digital capability-building as a shared priority within the broader KOAFEC partnership framework.

Why it matters

Partnerships that pair development finance institutions with technical universities signal a shift in how digital transformation is being resourced across the continent — moving beyond infrastructure funding alone towards knowledge transfer, skills development and technical expertise. For governments and public-sector bodies across Africa, this points to growing international appetite for institutional collaboration on digitisation, rather than isolated, donor-funded pilot projects.

For leaders in technology and public-service delivery, agreements of this kind matter less for their immediate deliverables and more for what they signal: that digital transformation on the continent is increasingly being treated as a long-term capability-building exercise, anchored in academic and technical partnership rather than one-off procurement.

The Renascence take

Agreements like this are easy to announce and hard to make count. The real test isn't the signing ceremony — it's whether the partnership produces tangible skills, institutions and delivery capacity that outlast the news cycle.

Most coverage of these agreements stops at the handshake, but the experience and service-design lens asks a harder question: who, specifically, ends up more capable — and of doing what — a year from now? Digital transformation partnerships that succeed tend to embed local ownership and measurable capability transfer from day one, not just co-branded press releases. Public-sector and development-finance leaders watching this space should press for visibility on concrete deliverables — training cohorts, technical curricula, pilot deployments — rather than treating the signature itself as the milestone.

Sources

This briefing was written by our Newsdesk, synthesising reporting from the outlets below. Follow the links for the original coverage.

FAQ

Questions we get on this topic

They signed an agreement to support Africa's digital transformation, announced at the KOAFEC 2026 conference, though specific programmes, funding and timelines have not been disclosed.

KOAFEC is the Korea-Africa Economic Cooperation conference, the broader partnership framework under which the African Development Bank and KAIST agreement was signed.

It signals a shift from infrastructure-only funding toward knowledge transfer, skills development and technical expertise, suggesting digitisation is increasingly treated as a long-term capability-building effort rather than isolated donor pilots.

Renascence notes the real test is whether the partnership delivers concrete outcomes — training cohorts, technical curricula, pilot deployments — rather than the signing itself being treated as the milestone.

Stay ahead of CX

Get the signal, not the noise.

The stories shaping customer experience — plus the Journal and Experience Loom — in your inbox.