About

The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

Explore Mysterya
NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

Explore Mysterya
ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

Explore Mysterya
ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

René Studio
AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

Explore Mysterya
ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

Explore Mysterya
REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

Explore REBEL Reveal →
ALL PRODUCTS

Explore the full Renascence product ecosystem.

Browse products →

PLATFORMS

AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

René Studio
AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

Explore Mysterya
ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

Explore Mysterya
THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

Visit the Hub →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Digital Transformation · 15 November 2026

Hollow-core fibre sets new data records in Chinese research

Chinese researchers reported 64 Tbps over 626 miles using hollow-core fibre, with latency reportedly cut by about 30%, according to TechRadar.

Newsdesk
Curated briefing · 2 min read

What happened

Chinese researchers have reported new data-transmission records using hollow-core fibre, with one test reportedly carrying 64 terabits of data per second over 626 miles. According to TechRadar, the throughput is enough to download around 160 4K films every second, and latency was cut by about 30 per cent.

Hollow-core fibre guides light through an air-filled core rather than solid glass, which is the main reason it can reduce latency. The technology has been in development for several years, but these results suggest its capabilities have moved well beyond earlier experimental gains.

This briefing draws on a single report, so the figures have not been independently verified against the original research.

Why it matters

The significance sits in network infrastructure. Capacity and speed determine how quickly data can move between data centres, cloud regions and end users, and that movement underpins nearly every digital service. Faster, lower-latency links could support real-time applications and large AI workloads that depend on rapid data exchange across distances.

For leaders in digital transformation, the practical question is less about headline speed and more about what becomes feasible in service design. If latency falls, interactions that currently feel delayed, such as remote diagnostics, live collaboration or immersive services, may become easier to deliver reliably. Telecom and infrastructure teams should track how such research moves from laboratory demonstrations into deployable networks.

By the numbers

  • 64 terabits per second reported throughput in the test.
  • 626 miles distance over which the data was reported to be carried.
  • 160 4K films per second, the reported equivalent in data volume.
  • About 30 per cent reported reduction in latency.

The Renascence take

Most coverage of record-breaking bandwidth will focus on the raw numbers, but customers rarely experience peak capacity. They experience consistency, responsiveness and whether a service behaves the same way at 9pm as it does at 9am.

Headline throughput is a marketing metric; latency and predictability are the experience metrics. Operators who chase bandwidth without designing for response time are optimising for the wrong moment in the customer journey. The lesson from hollow-core research is that speed gains only translate into better service when they reduce the waits people actually notice. A customer-obsessed operator should measure latency at the point of interaction, not just in the network specification sheet.

Sources

This briefing was written by our Newsdesk, synthesising reporting from the outlets below. Follow the links for the original coverage.

FAQ

Questions we get on this topic

According to TechRadar, one test reportedly carried 64 terabits of data per second over 626 miles. The figures have not been independently verified against the original research.

Hollow-core fibre guides light through an air-filled core rather than solid glass, which is the main reason it can reduce latency. The reported latency reduction in the test was about 30 per cent.

Customers mostly experience consistency and responsiveness rather than peak capacity. Latency measured at the point of interaction is a more useful experience metric than headline throughput.

Stay ahead of CX

Get the signal, not the noise.

The stories shaping customer experience — plus the Journal and Experience Loom — in your inbox.