About

The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

Explore Mysterya
NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

Explore Mysterya
ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

Explore Mysterya
ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

René Studio
AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

Explore Mysterya
ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

Explore Mysterya
REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

Explore REBEL Reveal →
ALL PRODUCTS

Explore the full Renascence product ecosystem.

Browse products →

PLATFORMS

AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

René Studio
AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

Explore Mysterya
ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

Explore Mysterya
THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

Visit the Hub →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Banking · 30 October 2026

SettleMint Integrates DALP with IBM Digital Asset Haven for Tokenised Assets

SettleMint has integrated its Digital Asset Lifecycle Platform with IBM Digital Asset Haven, targeting regulated institutions and governments that manage tokenised assets, as reported by Finextra.

Newsdesk
Curated briefing · 2 min read

What happened

SettleMint has announced that its Digital Asset Lifecycle Platform (DALP) is now integrated with IBM Digital Asset Haven. The integration is aimed at financial institutions, governments and other regulated organisations that need to manage tokenised assets across their full lifecycle, according to the announcement as reported by Finextra.

The combined offering draws on IBM Digital Asset Haven's secure wallet management, transaction orchestration and policy governance capabilities. Together, these cover the operational stages of a tokenised asset and the controls that determine how transactions are executed and who is permitted to act on them.

The move reflects a wider shift among regulated bodies towards running digital assets on the same governed infrastructure as their other operations, rather than on separate, bespoke systems. The available reporting does not disclose commercial terms, deployment timelines or named customers.

Why it matters

For leaders in digital transformation, the significance lies in how the capability is packaged. Wallet management, transaction orchestration and policy governance are typically built and maintained as separate workstreams. Bringing them into a single lifecycle stack makes it more practical for institutions and public bodies to treat tokenised assets as an operational service, with defined roles, auditable transactions and rules set up front, rather than as an experimental side project.

The experience implications are less visible but significant. Staff who approve, reconcile and service these assets, and the counterparties who rely on them, will judge the system by how smoothly governance works in practice. Controls that are clear, predictable and embedded in the workflow tend to be used correctly. Controls that sit outside it tend to be worked around.

The Renascence take

Most coverage will focus on the tokenisation headline. The more consequential detail is that policy governance is being sold as part of the platform, not left to a separate compliance function.

When the rules are built into the workflow, compliance stops being a checkpoint and becomes the path of least resistance, which is a behavioural design choice as much as a technical one. Operators should map every approval, exception and handover in their digital asset processes and ask where people would naturally go if the controls got in the way. Treat policy as a designed user experience with its own testing and feedback loops, not as a back-office gate that is reviewed once a quarter. The organisations that get this right will be the ones whose staff trust the system enough to use it as intended.

Sources

This briefing was written by our Newsdesk, synthesising reporting from the outlets below. Follow the links for the original coverage.

FAQ

Questions we get on this topic

SettleMint announced that its Digital Asset Lifecycle Platform (DALP) is now integrated with IBM Digital Asset Haven. The integration targets financial institutions, governments and other regulated organisations, according to reporting by Finextra.

The combined offering draws on IBM Digital Asset Haven's secure wallet management, transaction orchestration and policy governance capabilities. Together these cover the operational stages of a tokenised asset and the controls over how transactions are executed and who may act on them.

No. The available reporting does not disclose commercial terms, deployment timelines or named customers for the integration.

Stay ahead of CX

Get the signal, not the noise.

The stories shaping customer experience — plus the Journal and Experience Loom — in your inbox.