EP 02 · Artificial IntelligenceMar 2025 · 55 min
AI in Customer Experience
Host Aslan Patov is joined by JD Ackley, CEO of RAIZOR AI, to explore AI's evolving role in CX — from chatbots to voice bots, regional dialect challenges, automation and where human judgment still wins.
In this episode
- 01Where AI genuinely improves CX today
- 02The dialect and language challenge in the region
- 03Voice bots vs. chatbots: what works when
- 04Keeping the human in the loop
The Guest
J
JD Ackley
CEO, RAIZOR AI
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