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67 stories in Guest Experience · showing 50
5 October 20261
15:11Visionary IPTV Platform Rolls Out Fleet-Wide on American Cruise LinesGuest Experience24 September 20261
07:43Sam Hospitality, mFulaWozi Wilderness Partner on Guest ExperienceGuest Experience19 September 20262
17:04"I Felt Like a Kid Again" New Disneyland President Lived in Hotels For 5 Weeks to Understand Guest ExperienceGuest Experience06:08Target Names Mark Weinstein Chief Marketing and Guest Experience OfficerGuest Experience18 September 20261
17:25Guest experience technology Alliants to be acquired by dormakabaGuest Experience16 September 20264
14:17dormakaba to Acquire Alliants, Merging Access Tech and CXGuest Experience13:47Merlin Entertainments Adopts NiCE CXone for Global Guest ServiceGuest Experience12:36Target Hires Former Hilton CMO to Lead Guest ExperienceGuest Experience12:33Etihad Unveils New A330 Cabin Product at ATM 2026, Part of $20bn PlanGuest Experience17 August 20261
09:46Mt. Rose Ski Tahoe deepens accesso digital guest experience dealGuest Experience14 August 20261
12:50Custom Channels Launches Portal for Restaurant Music and MessagingGuest Experience12 August 20261
12:16Ava Hotel Paso Robles Adopts IRIS for Guest Experience, F&B RevenueGuest Experience3 August 20263
21:38Burger King Whopper Guarantee: QSR Guest Experience CommitmentGuest Experience20:59Hard Rock Hotel Bali Deploys Canary Technologies for Digital CXGuest Experience20:57Boeing 737-800 Deployment: Alaska Airlines Upgrades Hawaiian Neighbor Island RoutesGuest Experience1 August 20261
06:11LG Hospitality Portal: Personalised In-Room Guest Experience at ScaleGuest Experience31 July 20263
09:26JA Marsa Malaz Doha Appoints Senior F&B and Guest Experience LeadersGuest Experience08:12RMS and TrustYou Integration: Guest Experience Tech UpdateGuest Experience06:46Kempinski Hotels Adopts Shiji Daylight PMS to Scale Luxury PersonalisationGuest Experience29 July 20263
10:16HCN and Artography Turn Hotel Screens into Digital Art GalleriesGuest Experience06:46Yelp Host Voice AI Tackles Restaurants' Missed-Call ProblemGuest Experience06:16IHG Hotels Launches AI Conversational Search for Hotel DiscoveryGuest Experience27 July 20262
05:52RealTime Reservation Acquires STAY to Unify Hotel Guest ExperienceGuest Experience05:52PPHE Hotel Group Partners Hudini for Digital Guest ExperienceGuest Experience24 July 20261
14:28Phuket Marriott Merlin Beach Upgrades Dining and Family FacilitiesGuest Experience22 July 20266
14:22AI in Hotels: Owners Warn Automation Risks Cheapening Guest ExperienceGuest Experience13:46Calgary Stampede Shifts KPI Focus from Attendance to Guest ExperienceGuest Experience13:21Embassy Suites Charlotte Concord Resort Completes Full-Property RenovationGuest Experience12:36Celestyal Cruises Completes Fleetwide Cabin Tablet RolloutGuest Experience06:40Luxury Hotel Mobility Partnerships: Energetic Exotics Embeds Chauffeur ServicesGuest Experience06:06Boeing 737-800 Deployment Boosts Hawaiian Airlines Neighbor Island CapacityGuest Experience21 July 20266
19:32Hotel Guest Satisfaction Rises on Room Quality, JD Power 2025 FindsGuest Experience19:31Hotel Guest Satisfaction Rises in 2025 Despite Higher Room RatesGuest Experience19:30JD Power 2026: Hotel Guest Satisfaction Rises Across All SegmentsGuest Experience14:56World Equestrian Center Deploys Uniguest IPTV and Digital SignageGuest Experience14:40Park City Mountain vs Deer Valley: Vail Resorts Raises the CX BarGuest Experience13:41Canary Technologies AI Platform Deployed at Hotel Indigo BaliGuest ExperienceStay ahead of CX
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