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2,352 stories · showing 50
5 August 202650
09:51Vulnerable Customer Confidence Gap: Only 6% of Contact Centre Staff ReadyCustomer Service09:51MHRA Ambient Voice Guidance: Insufficient Source DataGovTech09:50Fitbit–Apple Health Sync: Google Cuts Cross-Platform Data FrictionDigital Transformation09:50RTO Mandates and Employee Trust: The CX Cost of Perceived Bad FaithDigital Transformation09:46FCA Supercharged Sandbox: Anthropic Joins AI Testing ProgrammeAI09:45X Ad Revenue Decline: What Brand-Safety Data Reveals About Platform TrustMarketing09:40Sleep Score Removed: Hatch Alarm Clock Uses Nudges InsteadDigital Transformation09:36Google Earth AI Feature Pulled Within 24 Hours: CX LessonsAI09:35Warren County, NY Digitises Permitting With Grant FundingGovTech09:32Nscale GPU Cloud Deal Gives Oxford, UCL and Imperial AI Compute AccessAI09:26Hoshino Resorts Nara Prison Hotel: Heritage CX Model ExplainedHospitality09:26Business Travel Costs Rise: CX and Presence Strategy ImplicationsGeneral09:26UK Bossware Consent Rules: What Workplace Surveillance Law Means for CXAI09:21Booking Holdings: AI Search Referrals Below 1% of Room NightsAI09:20TMF Funding Gap: Senate Stopgap Extends IT Modernisation DeadlineDigital Transformation09:20Disneyland Abu Dhabi Featured in Disney+ Documentary WorldbuildersHospitality09:12Telegram App Store Removal: Platform Trust and CX GovernanceGeneral09:11My Syria Super App: Syria's First Integrated Tourism Platform LaunchesHospitality09:11Oxylabs $3.6bn Valuation: What Bootstrapped Growth Means for CXFintech09:10Sapiens International Appoints CFO Paul Wheeler as CEOFintech09:06Coca-Cola 'The World Will Wait' Campaign Targets Gen Z Screen TimeMarketing09:02Android SDKs Leaking User Location Data to Advertisers, EFF WarnsMarketing09:01Whoop–Natural Cycles Integration: Screenless Wearables Build Shared Health EcosystemDigital Transformation08:56Spotnana: 30% Consumer Travel Signals Bleisure Platform ShiftHospitality08:56AI Overviews Disrupt Travel SEO: Booking Holdings CEO WarningAI08:56Sharjah Impound Deadline: CX Lessons from a 4-Day NoticeGeneral08:55AI Agents Handle 1 in 3 IT Tasks — But Human Oversight Drives QualityCustomer Service08:51Amazon's $1.8M Claude Overspend Exposes AI Governance GapAI08:46Walmart Connect Acquires Vibe.co to Expand CTV Retail MediaMarketing08:45Base Power $1B Raise: Home Battery CX and Behavioral DesignDigital Transformation08:33Oman Tourism H1 2026: Hotel Revenues and Passenger Numbers FallGuest Experience08:33Jordan Digital Government Hits 85.5%, Eyes 100% by End of 2025GovTech08:26Plaid and Sierra Partner to Bring Agentic AI to Personal Finance CXFintech08:26AI Financial Calculators: Connect Credit Union Partners with AppliBanking08:25Brickk–TransUnion Partnership Lets UK Renters Build Credit HistoryBanking08:25Accenture Acquires IBM's UniCredit JV Stake in Banking IT ShiftBanking08:21Longevium Raises $7M for AI Longevity Lab at Dubai Science ParkAI08:21RIME Raises $2M Seed to Deploy Edge AI for Enterprise CXBehavioral Science08:21Anthropic's $10B Compute Deal With Volta: CX Infrastructure RiskAI08:20AI Holiday Shopping: Two-Thirds of Consumers Use AI to Find GiftsRetail08:11GCC Pharma Market Tops $30bn: CX Gaps in a Fast-Scaling SectorGeneral08:05University of St. Thomas Data Breach Settlement: CX Trust LessonsGovTech08:01PalmPay Hong Kong IPO: African Fintech CX at Capital Markets ScaleFintech08:01Chime Cuts 10% of Workforce Ahead of Likely IPOFintech07:56Fiserv–Mastercard Partnership: What It Means for Merchant CXRetail07:56Amex Ventures Backs Pie AI Platform to Deepen SMB CXBanking07:56Western Union Stablecard: Visa Card Backed by Stablecoin LaunchedFintech07:55Visa Fleet 2.0 European Expansion: Visa and Corpay Partner on Fleet PaymentsBanking07:55CIBC AI Platform Frees Advisors for Client-Facing WorkBanking07:50Bending Spoons Acquires Airtable for $2.25bn: CX Risks ExplainedFintechStay ahead of CX
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