About

The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

Explore Mysterya
NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

Explore Mysterya
ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

Explore Mysterya
ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

René Studio
AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

Explore Mysterya
ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

Explore Mysterya
REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

Explore REBEL Reveal →
ALL PRODUCTS

Explore the full Renascence product ecosystem.

Browse products →

PLATFORMS

AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

René Studio
AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

Explore Mysterya
ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

Explore Mysterya
THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

Visit the Hub →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Digital Transformation · 19 October 2026

Google Beam now on sale: 3D video meetings launch in six countries

Google has made Google Beam, the software behind its former Project Starline, generally available, built into HP's Dimension hardware at a reported $25,000 per unit. It launches in Canada, France, Germany, Japan, the UK and the US.

Newsdesk
Curated briefing · 2 min read

What happened

Google has made Google Beam, the software element of its former Project Starline, generally available for purchase, five years after the company first previewed the three-dimensional videoconferencing technology. Beam is built into HP's Dimension video meeting hardware, which reportedly costs around $25,000 per unit.

The combined product will launch in six countries: Canada, France, Germany, Japan, the UK and the US. Google has not disclosed costs for the hardware or for additional software licences, so the $25,000 figure remains a reported price rather than an official one.

Google has also partnered with the co-working provider Industrious, which will let people try Beam at its locations in Atlanta, Chicago, New York City and Palo Alto. The original Project Starline pitch described the technology as a "magic window" for realistic, immersive calls.

Why it matters

This is a clear case of a technology moving from research demonstration to commercial product. Beam's proposition is spatial: remote participants appear as three-dimensional presences rather than tiles on a screen, which changes what a video meeting can convey. For organisations running hybrid teams, that shifts the question from whether a meeting can be held remotely to whether it can feel co-present.

Analyst Irwin Lazar of Metrigy has noted that the format offers the potential for immersive 3D engagement without requiring participants to wear headsets. That matters for adoption. Any collaboration tool that asks people to change how they dress, sit or equip themselves tends to be used by a small group, so Beam's appeal will depend on whether it fits into existing meeting rooms and workflows without friction.

By the numbers

  • $25,000 per unit: the reported cost of HP's Dimension hardware, which Google has not confirmed
  • Six countries at launch: Canada, France, Germany, Japan, the UK and the US
  • Four locations in Industrious's US network offering trial access: Atlanta, Chicago, New York City and Palo Alto
  • Five years since Google first showed Project Starline

The Renascence take

The headline reads as a product milestone, but the real test for Beam is behavioural rather than technical. Most buyers will ask whether the hardware looks impressive, when the more useful question is whether a three-dimensional presence changes who speaks, who is listened to and how decisions get made.

A $25,000 meeting room is a bet on presence, not on video quality, and presence is a service-design problem before it is a hardware one. Operators should start with the meetings where eye contact and body language genuinely matter, such as client renewals, sensitive HR conversations or cross-border negotiations, and measure whether participation and outcomes improve against the standard setup. Trial access through a co-working partner is a sensible way to test this before committing capital. If the novelty wears off in a month, the spend was on the spectacle, not the experience.

Sources

This briefing was written by our Newsdesk, synthesising reporting from the outlets below. Follow the links for the original coverage.

FAQ

Questions we get on this topic

Google Beam is the software element of Google's former Project Starline, a 3D videoconferencing technology that shows remote participants as three-dimensional presences rather than tiles on a screen. It is built into HP's Dimension video meeting hardware.

Reporting puts the cost of HP's Dimension hardware at around $25,000 per unit, but Google has not confirmed this figure or disclosed costs for the hardware or additional software licences.

Google Beam launches in Canada, France, Germany, Japan, the UK and the US. Through a partnership with co-working provider Industrious, people can try it at locations in Atlanta, Chicago, New York City and Palo Alto.

No. Analyst Irwin Lazar of Metrigy notes that the format offers immersive 3D engagement without requiring participants to wear headsets.

Stay ahead of CX

Get the signal, not the noise.

The stories shaping customer experience — plus the Journal and Experience Loom — in your inbox.