About

The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

Explore Mysterya
NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

Explore Mysterya
ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

Explore Mysterya
ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

René Studio
AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

Explore Mysterya
ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

Explore Mysterya
REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

Explore REBEL Reveal →
ALL PRODUCTS

Explore the full Renascence product ecosystem.

Browse products →

PLATFORMS

AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

René Studio
AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

Explore Mysterya
ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

Explore René Studio
Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

Explore Mysterya
THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

Visit the Hub →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

General · 30 September 2026

摘星AI入选中国信通院"铸基计划"数字化转型产品全景图

摘星AI近日入选中国信通院"铸基计划"发布的《高质量数字化转型产品及服务全景图》,成为该权威名录收录的AI产品之一。

Newsdesk
Curated briefing · 1 min read

发生了什么

摘星AI近日入选中国信息通信研究院(中国信通院)"铸基计划"发布的《高质量数字化转型产品及服务全景图》,成为该权威全景图收录的产品之一。凤凰网科技对此进行了报道。

公开信息显示,"铸基计划"由中国信通院主导,旨在梳理和遴选国内数字化转型领域具备代表性的产品与服务,形成行业全景参考。摘星AI作为一款人工智能相关产品,此次获纳入该名录,意味着其在数字化转型相关能力上获得了行业研究机构层面的认可。

为什么重要

对于身处企业数字化转型采购链条中的决策者而言,第三方权威机构发布的产品全景图,往往承担着"信息过滤器"的角色——在众多AI与数字化工具供应商中,帮助买家快速缩小可信选项范围。摘星AI获选,反映出国内人工智能产品正在加速进入被行业机构系统评估、归类和背书的阶段,而不仅仅停留在市场自我宣传层面。

这类收录本身并不直接等同于产品效果的验证,但它为企业买家在评估AI与数字化转型工具时提供了一个额外的参考锚点,也是观察中国数字化转型产业成熟度的一个信号——即评估体系正从零散、分散的市场信息,逐步走向更系统化的行业图谱。

Renascence观点

从体验与决策科学的角度看,这类行业全景图真正的价值不在于"上榜"本身,而在于它如何改变买家的决策负荷与信任建立方式。

企业在采购AI与数字化工具时,面临的最大摩擦往往不是功能是否够用,而是信息过载下的信任判断成本。第三方权威名录本质上是一种"选择架构"工具——它通过预先筛选降低决策者的认知负担,从而加速决策。但真正以客户为中心的运营者不应止步于"入选即安心",而应把这类背书当作起点,进一步用真实场景中的服务表现、落地案例和可衡量结果去验证匹配度,避免让权威标签替代了对自身业务需求的独立判断。

Sources

This briefing was written by our Newsdesk, synthesising reporting from the outlets below. Follow the links for the original coverage.

FAQ

Questions we get on this topic

摘星AI入选了中国信息通信研究院(中国信通院)"铸基计划"发布的《高质量数字化转型产品及服务全景图》,成为该权威全景图收录的产品之一。

"铸基计划"由中国信通院主导,旨在梳理和遴选国内数字化转型领域具备代表性的产品与服务,形成面向行业的全景参考图谱。

第三方权威机构发布的全景图相当于一种信息过滤器,能帮助企业在众多AI与数字化工具供应商中快速缩小可信选项范围,降低采购决策的认知负荷。

入选本身并不直接等同于产品效果的验证,Renascence建议企业买家应将其作为参考起点,进一步结合实际场景表现与可衡量结果来评估匹配度。

Stay ahead of CX

Get the signal, not the noise.

The stories shaping customer experience — plus the Journal and Experience Loom — in your inbox.