About

The consultancy born at the intersection of behavioral economics and human experience.

NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

ALL PRODUCTS

Explore the full Renascence product ecosystem.

Browse products →

AI & TECHNOLOGY

LEARNING & GAMES

PLATFORMS & TOOLS

AI PRODUCTS

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

NEW · MANIFESTO

Burn the Deck. Ten Virtues. Zero Excuses. — read our manifesto for the brave consultant.

Start reading →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Digital Transformation · 14 September 2026

Siemens, Redington Partner to Expand Digital Access in Africa

Siemens has partnered with distributor Redington to widen access to its industrial automation and digitalisation tools across African markets, using Redington's regional distribution network.

Newsdesk
Curated briefing · 2 min read · 2 sources

What happened

Siemens has entered a partnership with technology distributor Redington to widen access to its industrial automation and digitalisation offerings across African markets. The collaboration will see Redington's regional distribution network used to bring Siemens' automation and digital tools to a broader base of businesses on the continent.

The tie-up pairs Siemens' industrial technology portfolio with Redington's established reach across African markets, positioning the two companies to extend digitalisation capabilities to organisations that may previously have had limited access to such systems.

Why it matters

This is fundamentally a distribution and market-access story rather than a product launch — its significance lies in how automation and digitalisation technology reaches new customers, not in a new capability itself. By channelling industrial automation tools through an established regional distributor, Siemens is betting that local reach and logistics expertise, rather than direct market entry, is the faster route to scaling digital transformation across a large and varied continent.

For enterprises and public-sector bodies across Africa, the partnership signals that industrial-grade automation and digitalisation tools may become more readily available through local channels, potentially lowering the barrier for organisations pursuing modernisation of production, infrastructure or operations. For distributors and technology vendors more broadly, it illustrates a growing pattern of global technology players using regional partners to accelerate go-to-market in emerging economies, rather than building out direct infrastructure themselves.

The Renascence take

Announcements like this are often read purely as supply-chain news, but the real story is about who controls the last mile of technology adoption — and that last mile is where digital transformation efforts most often succeed or fail.

Most coverage of technology partnerships stops at "wider access," but access without enablement rarely changes outcomes. The organisations that will benefit from this partnership are not simply those that can now buy Siemens' automation tools through a local channel — they are the ones whose leadership pairs that purchase with a genuine shift in operating model, staff capability and service design. A customer-obsessed operator evaluating this kind of deal should ask less "can we now get this technology" and more "do we have the internal readiness — process redesign, training, change management — to make it deliver a measurably better experience for the people and businesses we serve." Distribution solves procurement; it does not solve adoption.

Sources

This briefing was written by our Newsdesk, synthesising reporting from the outlets below. Follow the links for the original coverage.

FAQ

Questions we get on this topic

Siemens has partnered with technology distributor Redington to expand access to its industrial automation and digitalisation offerings across African markets, leveraging Redington's existing regional distribution network.

No. The partnership is a distribution and market-access arrangement rather than a new product launch — it focuses on how existing Siemens automation and digital tools reach a wider base of African businesses.

Siemens appears to be betting that Redington's established regional reach and logistics expertise offer a faster route to scaling digitalisation across Africa's diverse markets than building direct infrastructure itself.

It signals that industrial-grade automation and digitalisation tools may become more accessible through local channels, potentially lowering barriers for organisations modernising production, infrastructure or operations — provided they also invest in internal readiness such as process redesign and staff training.

Stay ahead of CX

Get the signal, not the noise.

The stories shaping customer experience — plus the Journal and Experience Loom — in your inbox.