About

The consultancy born at the intersection of behavioral economics and human experience.

RENÉ STUDIO

The CX design platform we built from a decade of client work.

Open rene.cx ↗
NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

GROW WITH US

CONNECT

Services

Comprehensive CX and management consulting for enterprise brands.

RENÉ STUDIO

Every engagement, mapped and scored in one AI workspace.

Open rene.cx ↗
ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

RENÉ STUDIO

Map, score and fix the journeys we redesign, with AI.

Open rene.cx ↗
ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

RENÉ STUDIO

Sector-ready journeys, scored by AI in minutes.

Open rene.cx ↗
ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

RENÉ STUDIO

Design, score and fix customer journeys with AI.

Open rene.cx ↗
REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

Explore REBEL Reveal →
ALL PRODUCTS

Explore the full Renascence product ecosystem.

Browse products →

AI & TECHNOLOGY

LEARNING & GAMES

PLATFORMS & TOOLS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

RENÉ STUDIO

Turn what you read into a journey you can score.

Open rene.cx ↗
ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

RENÉ STUDIO

Design, score and fix customer journeys with AI.

Open rene.cx ↗
THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

Visit the Hub →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

AI · 10 October 2026

Investment Research Spend Stalls Despite Rising AI Demand

Substantive Research finds investment research budgets at asset managers and banks have flatlined even as demand for AI-driven research tools and analytics grows.

Newsdesk
Curated briefing · 2 min read

What happened

New analysis from Substantive Research shows that spending on investment research has stagnated across asset managers and banks, even as demand grows for AI-powered research platforms, analytics and data tools. The finding points to a widening gap between how much firms want to use artificial intelligence in their research workflows and how much budget they are actually prepared to commit.

According to the research, buy-side and sell-side firms are increasingly exploring AI-driven research and data capabilities, yet overall research budgets have not grown to match that appetite. The result is a market where expectations for AI-enabled insight are rising faster than the financial commitment needed to deliver it.

Why it matters

For an industry built on information advantage, this is a telling signal about how AI adoption actually unfolds inside large, regulated organisations. Enthusiasm for AI tools is rarely the constraint — budget discipline, procurement cycles and legacy cost structures are. Asset managers and banks may want smarter, faster, more automated research, but existing spend is often locked into established providers, platforms and relationships that are slow to unwind.

This matters for anyone selling AI-enabled services into financial institutions, and for digital transformation leaders more broadly: pent-up demand for AI capability does not automatically translate into new budget. Firms are more likely to expect AI value to be absorbed within flat or shrinking cost envelopes than to fund it with fresh investment.

The Renascence take

The research-spend gap says less about AI's capability and more about how buying behaviour actually works inside large institutions.

Most commentary assumes AI adoption is gated by technology readiness. This story suggests the real gate is procurement psychology: once a budget line is fixed, decision-makers anchor to it regardless of new capability on offer, and "doing more with the same spend" becomes the default expectation rather than a negotiating position. Vendors and internal transformation teams selling AI-driven research tools should stop pitching incremental capability and start pitching budget-neutral substitution — showing exactly what existing spend gets cut or reallocated to fund the new tool. Anyone ignoring that anchoring effect will keep mistaking stated interest in AI for a genuine, fundable buying signal.

Sources

This briefing was written by our Newsdesk, synthesising reporting from the outlets below. Follow the links for the original coverage.

FAQ

Questions we get on this topic

Substantive Research's analysis shows that spending on investment research by asset managers and banks has stagnated, even as demand for AI-powered research platforms, analytics and data tools continues to grow.

According to the research, firms' appetite for AI-driven capabilities is outpacing their willingness to commit new budget, with existing spend often locked into established providers and legacy relationships that are slow to change.

The gap matters most to vendors selling AI-enabled research services into financial institutions and to digital transformation leaders, since interest in AI tools does not automatically translate into new funding.

Renascence argues vendors should pitch budget-neutral substitution — showing clients exactly what existing spend could be cut or reallocated — rather than simply promoting incremental AI capability, given that buyers tend to anchor to fixed budget lines.

Stay ahead of CX

Get the signal, not the noise.

The stories shaping customer experience — plus the Journal and Experience Loom — in your inbox.