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Case Study · Digital Transformation

Data Sedia AI & Carian Vektor untuk Penemuan Produk. Peruncit Jubin & Kemasan UAE.

Katalog sedia AI + carian vektor yang mengurangkan masa carian sebanyak 70% dan meningkatkan penukaran sehingga 15%. Kami mengubah katalog produk peruncit jubin e-dagang menjadi data berstruktur sedia AI, membolehkan carian vektor dan cadangan produk perbualan. Pelanggan sebelum ini bergelut untuk mencari katalog SKU yang besar secara manual. Pengalaman AI baharu mengurangkan masa carian sebanyak 60–70%, meningkatkan penukaran sebanyak 10–15%, dan menambah baik hasil YoY sebanyak 8–12%.

Vector SearchAI Product DiscoveryE-Commerce Optimization
Client
Tiles & Finishing Retailer, UAE
Industry
Digital Transformation
Date
2025-12-03
Timeline

01The Impact

The results, up front.

Search Time Reduction
65%
Conversion Increase
15%
Revenue Growth YoY
12%

60–70% reduction in search time Conversion increased by 10–15% YoY revenue grew 8–12% Support workload reduced by 30–40% A significantly upgraded purchasing journey

02 — The Challenge

Where they started.

Large tile retailers rely heavily on SKU accuracy and searchability. Customers searching manually encountered friction that slowed decision-making and hurt conversion. Our objective was to turn the catalog into AI-ready data and build a conversational product discovery flow. We began by cleaning and structuring product data, then vectorizing it for similarity search. We implemented embedded vector search that allowed customers to find matching items via chat, natural language, or visual cues. The AI generated product cards with actionable CTAs, comparisons with similar SKUs, and dynamic item lists. This dramatically accelerated decision-making and created an intuitive “assistant-like” experience.

04 — Approach & Methodology

How we got there.

Customers previously spent far too long searching for tiles, often abandoning sessions. With vector search, the system instantly understood intent and surfaced the most relevant SKUs — reducing friction and enabling faster purchase decisions. AI cards and comparison tools addressed uncertainty by helping users evaluate alternatives quickly.

05In Practice

Project samples.

Tiles & Finishing Retailer, UAE project sample 1

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