회사 소개

행동 경제학과 인간 경험의 교차점에서 탄생한 컨설팅 기업 Renascence.

채용 중

세상이 브랜드를 경험하는 방식을 재편하는 팀에 합류하세요.

채용 중인 포지션 보기 →

회사

함께 성장해요

연결

서비스

대기업 브랜드를 위한 종합적인 고객 경험 및 경영 컨설팅.

모든 서비스

CX 및 경영 컨설팅 서비스 전체 보기.

모든 서비스 찾아보기 →

핵심

전문가

솔루션

CX 목표를 측정 가능한 결과로 전환하는 체계적인 솔루션.

모든 솔루션

Renascence의 모든 CX 솔루션 살펴보기.

솔루션 찾아보기 →

전략 및 거버넌스

설계 및 제공

문화 및 경험

산업 분야

해당 지역 주요 산업 전반에 걸친 10년간의 CX 혁신.

모든 산업 분야

모든 분야에서 Renascence가 어떻게 일하는지 확인해 보세요.

산업 찾아보기 →

물리적 환경

금융 및 기술

사람과 이동성

제품

CX 혁신을 이끄는 Renascence의 독점 툴, 플랫폼 및 AI.

모든 제품

Renascence 제품 전체 살펴보기.

제품 찾아보기 →

AI 및 기술

학습 및 게임

플랫폼 및 도구

AI 제품

의견

CX 분야 최전선의 인사이트, 연구 및 대화.

읽기경험 일지CX, 행동 및 혁신에 대한 아티클 및 연구.시청 및 청취경험 룸CX 및 행동에 대한 비디오 팟캐스트.큐레이션CX 뉴스불필요한 정보 없이 CX 분야의 중요한 산업 뉴스.

최신 아티클

최신 에피소드

최신 뉴스

허브

CX 역량을 강화하는 데 도움이 되는 무료 도구, 템플릿 및 자료.

새로운 · 선언문

덱을 불태워라. 10가지 미덕. 변명의 여지 없음. — 용감한 컨설턴트를 위한 Renascence의 선언문을 읽어보세요.

읽기 시작 →

AI 도구

무료 도구

학습

문화

Calculator

FTE Calculator

Build a bottom-up staffing model from the actual work your team does. Pick roles from a 72-role library across 7 functions, define each task's frequency, duration and complexity, and get a defensible full-time-equivalent headcount — adjusted for leave, shrinkage and your industry's productivity reality.

Launch toolAll tools

Size any team from the work it does

The FTE Calculator builds a staffing number from the ground up — from the actual work a team does, not from gut feel or last year's headcount plus a bit. You assemble the roles, describe the tasks each one performs with their frequency, duration and complexity, and the tool converts that workload into annual hours and then into a defensible full-time-equivalent figure, adjusted for leave, holidays, shrinkage and the productivity reality of your industry. The result is a headcount you can actually justify.

What you get
  • 72-role library across 7 functions
  • Task-level workload → annual hours
  • Leave, holidays & shrinkage adjusted
  • Industry productivity & staffing factors

Free to use. Sign in to your Renascence portal to save results and revisit them anytime.

How it works

From your inputs to a result you can act on

1
Choose roles

Pick from a library of seventy-two roles across seven functions, or adapt them to your context. The roles frame the work; you decide which apply to the team you are sizing.

2
Define the work

For each task, set how often it happens, how long it takes and how complex it is. This task-level detail is what makes the output bottom-up and defensible rather than a top-down guess.

3
Apply the real-world adjustments

The calculator nets out annual leave, public holidays and shrinkage — meetings, training, admin, the unavoidable friction of real work — and applies industry productivity and staffing factors so the number reflects reality.

4
Get your FTE and rationale

You receive a full-time-equivalent headcount with the workload and assumptions that produced it, ready to save, share and defend in a resourcing conversation.

What it does

Headcount decisions are among the most consequential and least rigorous that organisations make. Teams are frequently sized by precedent, by whoever argues hardest, or by a blunt ratio borrowed from elsewhere — and the result is chronic over- or under-staffing that nobody can explain. The FTE Calculator replaces that guesswork with a transparent, workload-driven model: it starts from the tasks that must be done and works forward to the number of people required to do them.

The critical move is translating work into hours. A task that takes twenty minutes and happens fifty times a day is a very different staffing demand from one that takes two hours but happens weekly, yet intuition routinely misjudges which is heavier. By capturing frequency, duration and complexity for each task, the tool accumulates a genuine annual workload — and only then converts it into people, so the headcount rests on evidence rather than assertion.

The approach behind it

A full-time equivalent is not simply a warm body; it is a unit of available productive capacity, and treating those as the same is the most common error in staffing. A person on the payroll is not available every working hour: they take leave, public holidays fall through the year, and a meaningful share of every day disappears into meetings, training, breaks and administration. The calculator models this explicitly through leave, holiday and shrinkage adjustments, so the FTE figure reflects capacity that can actually be deployed on the work.

On top of that, it applies industry productivity and staffing factors, because the same nominal workload demands different resourcing in different sectors. Regulated, high-assurance environments carry overhead that a lighter-touch operation does not, and a credible model has to account for that rather than pretend all hours are equal. Renascence encoded these factors from workforce-planning practice so the output is calibrated, not generic.

The philosophy throughout is defensibility. Every number traces back to a stated assumption about the work, which means the output is not a verdict to be accepted or rejected but a model to be examined and adjusted. When a finance partner or operations leader questions the figure, you can walk them straight to the task and assumption behind it — which is exactly how resourcing decisions should be made.

How it helps you

The clearest benefit is winning — or defending — headcount with evidence. Whether you are arguing for additional resource or protecting a team from cuts, a bottom-up model built from actual work is far more persuasive than an assertion that you are busy. It reframes the conversation around workload rather than opinion.

It is equally valuable for planning growth and change. Because the model is driven by tasks, you can test scenarios: what happens to required FTE if volume doubles, if a process is automated, or if a new service line is added. That turns staffing from an annual guess into a living plan you can flex as the business changes.

Finally, it exposes hidden imbalance. Building the model often reveals that a team is stretched not because it is understaffed overall but because work is distributed poorly, or that a high-frequency micro-task is quietly consuming a role's entire capacity. Those insights are frequently more valuable than the headline number itself.

Who it is for

It is built for operations and workforce-planning leaders sizing or restructuring teams, for managers making the case for resource, for consultants delivering operating-model or efficiency work, and for finance partners who want a rational basis for headcount rather than a negotiated one.

It suits both a quick estimate and a detailed submission. You can sketch a team in minutes with the role library, or invest in granular task modelling when the decision — and the scrutiny — warrants it.

Questions

Frequently asked

What is shrinkage and why does it matter?

Shrinkage is the portion of paid time not spent on core work — meetings, training, breaks, admin and the like. Ignoring it is the single biggest cause of understaffing, so the calculator nets it out explicitly.

Can I model different scenarios?

Yes. Because the model is workload-driven, you can change volumes, tasks or roles and immediately see the effect on required FTE — ideal for planning growth, automation or restructuring.

Do the roles have to match mine exactly?

No. The seventy-two-role library is a starting frame across seven functions; you select and adapt what fits the team you are actually sizing.

Ready when you are

Open FTE Calculator

No setup required — start now and save your work to the portal.