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행동 경제학과 인간 경험의 교차점에서 탄생한 컨설팅 기업 Renascence.

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대기업 브랜드를 위한 종합적인 고객 경험 및 경영 컨설팅.

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CX 목표를 측정 가능한 결과로 전환하는 체계적인 솔루션.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

산업 분야

해당 지역 주요 산업 전반에 걸친 10년간의 CX 혁신.

ALL INDUSTRIES

모든 분야에서 Renascence가 어떻게 일하는지 확인해 보세요.

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BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

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CX 혁신을 이끄는 Renascence의 독점 툴, 플랫폼 및 AI.

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LEARNING & GAMES

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Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

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허브

CX 역량을 강화하는 데 도움이 되는 무료 도구, 템플릿 및 자료.

NEW · MANIFESTO

덱을 불태워라. 10가지 미덕. 변명의 여지 없음. — 용감한 컨설턴트를 위한 Renascence의 선언문을 읽어보세요.

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AI TOOLS

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LEARNING

CULTURE

How we work

A way of working that leaves you stronger

Every engagement follows the same arc — diagnose, design, ship, transfer — built on behavioral evidence and AI-accelerated, human-led delivery.

01The arc

Four phases, one outcome: change that sticks

01

Diagnose

We map the journey end to end, instrument the moments that matter, and find where experience is quietly costing you growth — with evidence, not opinion.
02

Design

We redesign the highest-leverage moments using behavioral science, prototype them fast, and validate with real customers before anyone builds.
03

Ship

We work alongside your team to put change into production — process, tooling, scripts, and AI — so it survives contact with the real world.
04

Transfer

We embed the skill, hand over the frameworks and tools, and certify your people so the capability stays long after we've gone.

02How we operate

Principles that govern the work

01

Evidence-led

Every recommendation is grounded in how people actually decide — and measured against the numbers it's meant to move.
02

AI-first, human-in-the-loop

René and our tooling do the heavy lifting; your experts make the calls. Speed without losing judgment.
03

Built to be left

We optimize for your independence. Success is you not needing us.

FAQ

Frequently asked questions

Diagnostics run 3–6 weeks; full transformation programs run 3–9 months depending on scope. We sequence the work so you see value early.

Both. Most programs are embedded — we work alongside your team — with an advisory layer for leadership. We transfer skill throughout.

Twelve, from real estate and banking to hospitality, healthcare, retail and government. Our behavioral methods travel across all of them.

We use René and applied data science to accelerate research, journey analysis and scoring — always with a human reviewing and approving the output.

Ready when you are

See what the first 30 days could look like