CX-Fähigkeiten aufbauen, die sich vervielfachen.

REBEL ist unsere Flaggschiff-Zertifizierung an der Schnittstelle von Verhaltensökonomie und Customer Experience, die Praktiker befähigt, Erlebnisse zu gestalten, die darauf basieren, wie Menschen wirklich entscheiden.

CX-, Marketing-, Service- und Führungskräfte – von Einzelpersonen, die eine Zertifizierung anstreben, bis hin zu ganzen Organisationen, die Akademien aufbauen.

Beides. Wir bieten offene Kurse, Online-Lernprogramme und maßgeschneiderte Inhouse-Akademien, je nach Ihren Bedürfnissen.

Wir passen Inhalte, Beispiele und Tiefe an Ihre Branche, Ihren Reifegrad und Ihre Ziele an und können vollständig maßgeschneiderte Unternehmensakademien aufbauen.

REBEL is Renascence's CX and behavioral economics certification for practitioners who want a rigorous, applied credential — not a passive e-learning badge. It suits CX professionals, service designers, and team leads who need to translate behavioral science into real decisions, not just cite it in presentations.

Most CX courses transfer information; ours change behavior. Every program pairs behavioral-economics principles with tools participants apply to their actual work during the program itself. The result is a new default way of working, not knowledge that evaporates the week after the workshop.

Yes. Bespoke corporate academies are a core part of what we offer. We design the curriculum around your customer journeys, your data, and the specific capability gaps your team faces — so participants practice on problems that matter to them, not generic case studies.

Program length ranges from a focused two-day sprint to a multi-month academy, depending on scope and certification level. Most are designed to run alongside live work — participants bring real challenges into sessions, which accelerates both learning and business impact.

Retention is a design problem, not a willpower problem. We build in spaced application, job aids, and certification milestones that create accountability and make the new behaviors the path of least resistance. We also advise on internal communities of practice to sustain momentum after the program closes.

Consultants can diagnose and design — but they leave. Internal capability means your team can sustain, adapt, and compound every improvement rather than resetting with each new engagement. The two are complementary: consulting accelerates; training makes it permanent.