Experience Hub
CX-Signale
CX Signals misst Mediensignale rund um das Thema Customer Experience – ein Fünf-Säulen-Index, der aus einem kontinuierlich erfassten Nachrichtenkorpus aus dem gesamten GCC-Raum und darüber hinaus destilliert wird.
CX Signal Index Bestenliste
Bar length encodes the selected measure. Market filters by headquarters; the index itself is always scored on the full 90-day corpus.
Dies misst das Mediensignal, nicht die Customer Experience. Ein hoher Index bedeutet, dass eine Marke sichtbar, glaubwürdig abgedeckt und aktiv ist – nicht, dass ihre Kunden zufrieden sind. How this is calculated
Aufmerksamkeit vs. Umsetzung
Momentum against earned ratio. Momentum is share of corpus, so it is unaffected by how many stories were published overall.
Umzugsunternehmen
Largest 30-day moves in share of coverage, in both directions.
Accelerating
Decelerating
Komposition auf Quellenebene
Tier weighting is applied before any aggregation, and no single outlet may carry more than 5% of total weight.
| Tier | Definition | Share of stories | Weight |
|---|---|---|---|
| T1 | International wire and record titles | 0.7% | 1.00 |
| T2 | National business and news titles | 30.8% | 0.80 |
| T3 | Trade and sector press | 60.2% | 0.60 |
| T4 | Syndicated and republished releases | 8.2% | 0.25 |
| T5 | Owned, sponsored and listing pages | 0.1% | 0.10 |