关于

行为经济学与人类体验的交汇点,由此诞生了 Renascence 咨询公司。

NOW HIRING

加入我们的团队,一起重塑世界体验品牌的方式。

查看开放岗位 →

COMPANY

GROW WITH US

CONNECT

服务

为企业品牌提供全面的客户体验和管理咨询。

ALL SERVICES

探索 Renascence 提供的全方位客户体验和管理咨询服务。

浏览所有服务 →

CORE

SPECIALIST

解决方案

转化为可衡量的成果。" is smooth, authoritative, and perfectly captures the source meaning and tone.通过结构化解决方案,将 CX 愿景转化为可衡量的成果。

ALL SOLUTIONS

探索我们提供的所有 CX 解决方案。

浏览解决方案 →

STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

行业

跨越十年的客户体验转型,赋能本地区最具代表性的行业。

ALL INDUSTRIES

了解我们如何服务各大行业。

浏览行业 →

BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

产品

Renascence专有的工具、平台和AI,赋能客户体验转型。

ALL PRODUCTS

探索 Renascence 的完整产品生态。

浏览产品 →

AI & TECHNOLOGY

LEARNING & GAMES

PLATFORMS & TOOLS

AI PRODUCTS

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

中心

免费工具、模板和资源,助您提升客户体验实践。

NEW · MANIFESTO

破釜沉舟。十大美德。绝无借口。——阅读我们为勇敢的咨询顾问撰写的宣言。

开始阅读 →

AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Case Study · Digital Transformation

面向产品发现的AI就绪数据和向量搜索。阿联酋瓷砖和装修零售商。

AI 就绪目录 + 向量搜索,可将搜索时间缩短 70%,转化率提高 15%。我们将一家电商瓷砖零售商的产品目录转换为 AI 就绪的结构化数据,从而实现了向量搜索和对话式产品推荐。客户以前很难手动搜索大型 SKU 目录。新的 AI 体验将搜索时间缩短了 60-70%,转化率提高了 10-15%,年收入增长了 8-12%。

Vector SearchAI Product DiscoveryE-Commerce Optimization
Client
Tiles & Finishing Retailer, UAE
Industry
Digital Transformation
Date
2025-12-03
Timeline

01The Impact

The results, up front.

Search Time Reduction
65%
Conversion Increase
15%
Revenue Growth YoY
12%

60–70% reduction in search time Conversion increased by 10–15% YoY revenue grew 8–12% Support workload reduced by 30–40% A significantly upgraded purchasing journey

02 — The Challenge

Where they started.

Large tile retailers rely heavily on SKU accuracy and searchability. Customers searching manually encountered friction that slowed decision-making and hurt conversion. Our objective was to turn the catalog into AI-ready data and build a conversational product discovery flow. We began by cleaning and structuring product data, then vectorizing it for similarity search. We implemented embedded vector search that allowed customers to find matching items via chat, natural language, or visual cues. The AI generated product cards with actionable CTAs, comparisons with similar SKUs, and dynamic item lists. This dramatically accelerated decision-making and created an intuitive “assistant-like” experience.

04 — Approach & Methodology

How we got there.

Customers previously spent far too long searching for tiles, often abandoning sessions. With vector search, the system instantly understood intent and surfaced the most relevant SKUs — reducing friction and enabling faster purchase decisions. AI cards and comparison tools addressed uncertainty by helping users evaluate alternatives quickly.

05In Practice

Project samples.

Tiles & Finishing Retailer, UAE project sample 1

Keep exploring Renascence

Your turn

Ready to write your own success story?

Book a discovery call and see what behavioral CX can do for your business.