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行为经济学与人类体验的交汇点,由此诞生了 Renascence 咨询公司。

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为企业品牌提供全面的客户体验和管理咨询。

ALL SERVICES

探索 Renascence 提供的全方位客户体验和管理咨询服务。

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CORE

SPECIALIST

解决方案

转化为可衡量的成果。" is smooth, authoritative, and perfectly captures the source meaning and tone.通过结构化解决方案,将 CX 愿景转化为可衡量的成果。

ALL SOLUTIONS

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

行业

跨越十年的客户体验转型,赋能本地区最具代表性的行业。

ALL INDUSTRIES

了解我们如何服务各大行业。

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产品

Renascence专有的工具、平台和AI,赋能客户体验转型。

ALL PRODUCTS

探索 Renascence 的完整产品生态。

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AI & TECHNOLOGY

LEARNING & GAMES

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Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

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中心

免费工具、模板和资源,助您提升客户体验实践。

NEW · MANIFESTO

破釜沉舟。十大美德。绝无借口。——阅读我们为勇敢的咨询顾问撰写的宣言。

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CULTURE

Our Commitment

Good experiences,
done responsibly.

We believe the science of influence comes with a duty of care. Our commitment spans how we operate, how we design, and the communities we grow.

Our pillarsTalk to us

01 —Our Ethos

Influence with integrity.

Behavioral economics is powerful. Used well, it removes friction, builds trust and helps people make better decisions. Used carelessly, it can exploit the very biases we study.

We choose the former — always. Sustainability, for us, starts with the ethics of our craft and extends to how we run the firm and invest in our community.

Hybrid
First — minimal commuting & travel
Paperless
Digital-first delivery
100%
Of nudges ethics-reviewed
Pro-bono
CX for non-profits

02Our Pillars

Four commitments.

01

Responsible Operations

A low-footprint, hybrid-first consultancy — minimising travel, going paperless, and offsetting what we can't avoid.

02

Ethical Experience Design

We use behavioral science to help — never to manipulate. Every nudge we design must pass a simple test: is it good for the customer?

03

Inclusive Growth

Internships, mentorship and scholarships that open the CX profession to people from every background.

04

Community Investment

Pro-bono CX work for non-profits and public-sector bodies improving services for the communities they serve.

03Our Goals

Where we're headed.

2026

Carbon-neutral operations

Measure, reduce and offset our full operational footprint.

2027

50 scholarship places

Fund REBEL certification for under-represented talent.

2028

10,000 pro-bono hours

Cumulative CX work donated to mission-driven organisations.

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Partner on impact

Building something that matters?

We offer pro-bono and discounted CX work to mission-driven organisations. Tell us about your cause.