CXケイパビリティを構築し、 それを組織に定着させる。

REBELは、行動経済学と顧客体験の交差点にある当社の主力認定プログラムであり、人々が実際にどのように意思決定を行うかに基づいた体験を設計するためのスキルを実務家に提供します。

CX、マーケティング、サービス、リーダーシップのプロフェッショナルの方々 — 認定資格取得を目指す個人から、社内アカデミーを構築する組織全体まで。

両方です。お客様のニーズに応じて、公開講座、オンライン学習、オーダーメイドの社内アカデミーをご用意しています。

お客様の業界、成熟度、目標に合わせてコンテンツ、事例、深さを調整し、完全にオーダーメイドの企業アカデミーを構築できます。

REBEL is Renascence's CX and behavioral economics certification for practitioners who want a rigorous, applied credential — not a passive e-learning badge. It suits CX professionals, service designers, and team leads who need to translate behavioral science into real decisions, not just cite it in presentations.

Most CX courses transfer information; ours change behavior. Every program pairs behavioral-economics principles with tools participants apply to their actual work during the program itself. The result is a new default way of working, not knowledge that evaporates the week after the workshop.

Yes. Bespoke corporate academies are a core part of what we offer. We design the curriculum around your customer journeys, your data, and the specific capability gaps your team faces — so participants practice on problems that matter to them, not generic case studies.

Program length ranges from a focused two-day sprint to a multi-month academy, depending on scope and certification level. Most are designed to run alongside live work — participants bring real challenges into sessions, which accelerates both learning and business impact.

Retention is a design problem, not a willpower problem. We build in spaced application, job aids, and certification milestones that create accountability and make the new behaviors the path of least resistance. We also advise on internal communities of practice to sustain momentum after the program closes.

Consultants can diagnose and design — but they leave. Internal capability means your team can sustain, adapt, and compound every improvement rather than resetting with each new engagement. The two are complementary: consulting accelerates; training makes it permanent.