CXシグナルグリッド

v2026.4 · 更新済み 06 Nov 2026

Outlets in the corpus

1,891

16 markets with their own cut · 54% EN / 11% AR

Published CX stories

6,246

Last 90 days · All markets

Operators scored

97 more tracked below the floor of 10 stories

Editorial pass rate

6.2%

2,260 published of 36,294 ingested in 30 days

CXシグナルインデックスリーダーボード

Bar length encodes the selected measure. Market filters by headquarters; the index itself is always scored on the full 90-day corpus.

Rank by

Sector

1AppleConsumer tech · US79+100%

2AmazonRetail & e-commerce · US65+29%

3UberMobility & logistics · US63+15%

4WalmartRetail & e-commerce · US54+22%

5Bank of AmericaFinancial services · US53-27%

6VisaFinancial services · US51+66%

7SamsungConsumer tech · SG51-31%

8MastercardFinancial services · US50-11%

9AlibabaRetail & e-commerce · SG50+15%

10Emirates NBDFinancial services · AE48—

11Dubai RTAGovernment · AE43+100%

12AirbnbHospitality & leisure · US36+9%

13Etihad RailMobility & logistics · AE36-65%

14e&Telecom · AE36-50%

これは顧客体験ではなく、メディアシグナルを測定するものです。インデックスが高いということは、ブランドの認知度が高く、信頼できる報道がされており、活動的であるということを意味し、顧客が満足しているということではありません。 How this is calculated

Momentum against earned ratio. Momentum is share of corpus, so it is unaffected by how many stories were published overall.

Quiet performersBuildersDormantBroadcastersAppleAmazonUberWalmart30-day momentum →Earned ratio →

Largest 30-day moves in share of coverage, in both directions.

Accelerating

AppleConsumer tech79+100%

Dubai RTAGovernment43+100%

VisaFinancial services51+66%

Decelerating

Etihad RailMobility & logistics36-65%

RevolutFinancial services36-50%

e&Telecom36-50%

Tier weighting is applied before any aggregation, and no single outlet may carry more than 5% of total weight.

T1T2T3T4T5

Tier	Definition	Share of stories	Weight
T1	International wire and record titles	0.3%	1.00
T2	National business and news titles	27.3%	0.80
T3	Trade and sector press	64.4%	0.60
T4	Syndicated and republished releases	7.9%	0.25
T5	Owned, sponsored and listing pages	0.1%	0.10