हर विज़िट। हर लोकेशन। लाइव।

रहस्य ऑडिट का मूल्यांकन किया गया, तस्वीरों के साथ साक्ष्य प्रस्तुत किए गए और आपकी टीमों द्वारा बंद किए जा सकने वाले कार्यों में बदल दिए गए।

न्यायाधीशों को अपना सर्वश्रेष्ठ CX और AI कार्य दिखाएँ

पाँच डोमेन में 66 श्रेणियाँ। प्रत्येक प्रविष्टि एक 1,500-शब्द का केस स्टडी है जिसे स्वतंत्र विशेषज्ञ न्यायाधीशों द्वारा स्कोर किया गया है।

एआई ज्ञान को व्यावसायिक लाभ में बदलें।

45 मानदंडों पर अपनी AI परिपक्वता का मुफ्त में बेंचमार्क करें, डोमेन पाठ्यक्रमों के साथ कमियों को दूर करें, एक सत्यापन योग्य क्रेडेंशियल अर्जित करें।

The Renascence Ecosystem

Products that scale
behavioral CX.

A connected ecosystem of AI, platforms, toolkits and certification — built from a decade of customer experience work, so the science of behavior reaches far beyond any single engagement.

Book a demo Explore the ecosystem

01 — The Ecosystem

From consultancy to product company.

Every Renascence product was born from insight gained in real client engagements — then built to put behavioral CX into the hands of teams everywhere.

René Studio designs the experience. Mysterya measures it in the field. René AI brings behavioral intelligence to daily work. REBEL gives teams the language and tools of behavioral CX. Compass CX provides the framework. Together, they form a continuous improvement ecosystem.

AI CX design platform

See exactly where every journey breaks.

Map journeys, score every moment with EXIS, find the behavioural fix and hear live customer feedback, then turn it into a roadmap. One AI studio for the whole experience.

Journey canvas
EXIS scoring
Emotional arc
Behavioural insights
Archetypes
Voice of customer
René AI

Explore René Studio rene.cx

Mystery audit platform

Every visit. Every location. Scored and acted on.

Design the audit, send auditors out with their own app, check every visit for quality and give clients live results with the photos behind each score, and actions their teams can close.

Probe
Auditor app
Echo dashboards
Quality checks
Auto-raised actions
Ask AI
English · Arabic

Explore Mysterya mysterya.cx

AI Assistant

René AI

The Renascence site assistant

Ask René anything about behavioral economics, CX or EX, right here on renascence.io, and get a short answer plus the exact case studies, courses and biases to read next.

Free, on every page
Answers backed by real pages
Suggested follow-ups

Explore René AI

Course

REBEL Discover

Behavioural Economics for CX

Our behavioral economics course for customer experience: six modules, twenty-four lessons and four design grammars, from how people decide to the ethics of influence.

6 modules, 24 lessons
Diagnose, reframe, nudge, ethics-check
Final exam and certificate

Explore REBEL Discover

Card deck

REBEL Reveal

36 behavioral cards

A deck of 36 behavioral cards, each one a bias with a practical CX application, backed by the full 144-insight REBEL library.

36 workshop-ready cards
10 behavioral categories
Links into 144 insights

Explore REBEL Reveal

Framework

Compass CX

The Renascence CX design framework

One framework to design the whole customer experience, from vision and customer understanding to journeys, governance, culture and measurement.

6 connected dimensions
Diagnose, design, deliver, sustain
A maturity path for each dimension

Explore Compass CX

AI Technology

AI Sales Assistant

Automate Your Sales Pipeline

Multilingual voice & text AI handling leads across phone, WhatsApp and web — 24/7, with full CRM integration.

Voice & text, multilingual
Behavioral persuasion
Full CRM integration

Explore AI Sales Assistant

Behavioral GameNew · Beta

Rebel Chef

The Behavioral Kitchen

A behavioral kitchen — drop in a customer problem, add cognitive biases as ingredients, and let AI plate up practical CX recipes to cure it.

Mix biases like ingredients
AI-generated, testable CX recipes
Built on the REBEL bias library

Explore Rebel Chef

02 — Digital Platforms

Platforms you can use today.

Beyond our flagship products, a growing suite of digital platforms and tools — many of them free — puts behavioral CX to work the moment you need it.

Process Mapping Engine

A dedicated engine for mapping, visualising and optimising the operational processes behind every customer experience.

Visual process mapping
Surface broken hand-offs
Connect ops to experience

03 — The CX Toolkit

Four questions every CX leader has to answer. A free tool for each.

The same models we use on client work, built into tools you can run today. Make the case, find your baseline, set the direction and design the organisation to deliver it.

All CX tools

Is CX worth the investment?

Build the business case for customers and for the people who serve them.

CX ROI CalculatorCalculator

Quantify the business impact of CX improvements.

Retention, referral & churn modelling
Industry benchmark defaults

EX ROI CalculatorCalculator

Calculate the ROI of employee-experience initiatives.

Attrition & replacement-cost modelling
Productivity uplift from engagement

How mature are we, really?

An honest baseline, then a scope that turns the gaps into work.

CX Maturity AssessmentAssessment

Assess CX maturity across 12 building blocks, scored on a 10-level scale.

12 building blocks · 23 core (or 60 full) statements
10-level maturity scale, scored per block

Scope DefinitionAssessment

Build a practical, editable scope from the outcomes your organisation needs.

Outcome-led questions with no consultancy jargon
Deterministic, editable scope recommendations

Where are we going?

A vision people remember, and the customers it is written for.

CX Vision GeneratorGenerator

Craft a compelling customer-experience vision with the xGravity Framework.

12 industries · 4 vision types · 6 tones
60-pillar library across 5 categories

CX Archetypes DesignerComing soon

Design and define your customer archetypes.

Build vivid, decision-ready customer archetypes
Capture goals, motivations and pain points

How should we be organised?

Structure every department and size every team from the real workload.

Department PlannerGenerator

Right-size any department with roles, headcount and org structure.

12 departments, 28 industries, 5 org sizes
Min / recommended / max staffing scenarios

FTE CalculatorCalculator

Calculate full-time-equivalent staffing from real workload.

72-role library across 7 functions
Task-level workload → annual hours

And for everyday work

Signature Studio

Design a signature that closes

PDF Compressor

Shrink PDFs — privately, in your browser

04 —FAQ

The product ecosystem, answered.

Two flagship platforms: René Studio (rene.cx), the AI customer experience design platform, and Mysterya (mysterya.cx), the mystery audit platform. Alongside them: René AI (the site assistant), REBEL Discover (course and certificate), REBEL Reveal (behavioral card deck), Compass CX (CX framework), an AI Sales Assistant, Rebel Chef (a behavioral kitchen game), Nocta.cx for process mapping, and a free CX toolkit at renascence.io/tools.

René Studio is where the experience is designed and scored. Mysterya checks it in the field with real visits and turns failures into actions. René AI brings behavioral intelligence to daily work, REBEL builds capability and language, and Compass CX provides the operating framework.

No — many products are available independently, though they complement our consulting engagements. Book a demo to find the right fit.

Yes — every product is built on the same behavioral science that powers our consulting, from René AI's knowledge base to REBEL's cards and Mysterya's scoring model.