构建持续提升的 客户体验能力。

REBEL 是 Renascence 的旗舰认证项目，它将行为经济学与客户体验相结合，旨在帮助从业者设计出基于人们真实决策方式的体验。

客户体验、营销、服务和领导力专业人士——从寻求认证的个人到建立学院的整个组织。

两者皆可。我们提供公开课、在线学习和定制化内部培训，以满足您的不同需求。

我们根据您的行业、成熟度和目标调整内容、案例和深度，并可构建完全定制化的企业学院。

REBEL is Renascence's CX and behavioral economics certification for practitioners who want a rigorous, applied credential — not a passive e-learning badge. It suits CX professionals, service designers, and team leads who need to translate behavioral science into real decisions, not just cite it in presentations.

Most CX courses transfer information; ours change behavior. Every program pairs behavioral-economics principles with tools participants apply to their actual work during the program itself. The result is a new default way of working, not knowledge that evaporates the week after the workshop.

Yes. Bespoke corporate academies are a core part of what we offer. We design the curriculum around your customer journeys, your data, and the specific capability gaps your team faces — so participants practice on problems that matter to them, not generic case studies.

Program length ranges from a focused two-day sprint to a multi-month academy, depending on scope and certification level. Most are designed to run alongside live work — participants bring real challenges into sessions, which accelerates both learning and business impact.

Retention is a design problem, not a willpower problem. We build in spaced application, job aids, and certification milestones that create accountability and make the new behaviors the path of least resistance. We also advise on internal communities of practice to sustain momentum after the program closes.

Consultants can diagnose and design — but they leave. Internal capability means your team can sustain, adapt, and compound every improvement rather than resetting with each new engagement. The two are complementary: consulting accelerates; training makes it permanent.