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行为经济学与人类体验的交汇点,由此诞生了 Renascence 咨询公司。

René Studio
AI体验工作室

我们基于十年客户合作经验打造的客户体验设计平台。

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Mysterya
神秘顾客审计,实时

我们运行的神秘审计,对每个地点进行实时评分。

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现正招聘

加入我们的团队,一起重塑世界体验品牌的方式。

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与我们共同成长

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服务

为企业品牌提供全面的客户体验和管理咨询。

René Studio
AI体验工作室

每一次互动,都在一个AI工作区中进行映射和评分。

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Mysterya
神秘顾客审计,实时

神秘顾客,实时评分和取证。

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所有服务

探索 Renascence 提供的全方位客户体验和管理咨询服务。

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核心业务

专家

解决方案

转化为可衡量的成果。" is smooth, authoritative, and perfectly captures the source meaning and tone.通过结构化解决方案,将 CX 愿景转化为可衡量的成果。

René Studio
AI体验工作室

借助AI,对我们重新设计的旅程进行绘制、评分和修复。

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Mysterya
神秘顾客审计,实时

检查您设计的体验是否已交付。

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所有解决方案

探索我们提供的所有 CX 解决方案。

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战略与治理

设计与交付

文化与体验

行业

跨越十年的客户体验转型,赋能本地区最具代表性的行业。

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AI体验工作室

AI 在数分钟内完成行业就绪旅程评分。

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Mysterya
神秘顾客审计,实时

针对您所在行业量身定制的神秘顾客审计,实时评分。

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所有行业

了解我们如何服务各大行业。

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建筑环境

金融与科技

人员与流动性

产品

Renascence专有的工具、平台和AI,赋能客户体验转型。

René Studio
AI体验工作室

利用AI设计、评估和优化客户旅程。

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Mysterya
神秘顾客审计,实时

审计每个地点并根据发现采取行动。

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REBEL牌组A · 36种力量

塑造人类体验世界的各种力量。

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人工智能与技术

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观点

Renascence:客户体验前沿的洞察、研究和对话。

René Studio
AI体验工作室

将您的阅读体验转化为可评分的旅程。

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Mysterya
神秘顾客审计,实时

了解客户每次访问的真实体验。

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阅读体验日志关于CX、行为与转型的文章和研究。观看与收听体验蓝图我们的CX与行为视频播客。精选CX新闻CX行业重要新闻,去芜存菁。

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中心

免费工具、模板和资源,助您提升客户体验实践。

René Studio
AI体验工作室

利用AI设计、评估和优化客户旅程。

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Mysterya
神秘顾客审计,实时

每次访问、每个地点、每个分数。实时呈现。

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宣言烧毁牌组。
十大美德。零借口。开始阅读 →
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About Renascence

The consultancy at the
intersection of behavior
and experience.

Since 2016, Renascence has helped the region's most ambitious brands reshape how their customers think, feel and choose — by fusing behavioral economics with customer experience.

Work with usMeet the team

01 —Our Mission

Make great experiences inevitable.

We believe the most powerful customer journeys happen in the mind — in the moments of trust, friction, delight and doubt that classic process maps never capture.

Renascence exists to make those moments deliberate. We combine management consulting rigour with the science of human behavior, then hand our clients the tools, frameworks and AI to sustain the change long after we've gone.

2016
Founded in Dubai, UAE
9
Enterprise CX transformations
1000+
Journeys & processes mapped
65%
Avg. process improvement

02 —What We Believe

The principles behind the work.

01
◇

Evidence over opinion

We design with behavioral science, not gut feel. Every recommendation is grounded in how people actually decide.

02
◎

Experience is everything

CX is not a department — it is the sum of every signal a brand sends. We treat it that way.

03
△

Useful, not theoretical

Frameworks are worthless until they ship. We build tools and capability our clients keep using.

04
○

Partners, not vendors

We embed with your team, transfer the skill, and leave you stronger than we found you.

05
▷

Curiosity as discipline

We read, test, and question relentlessly — the day we stop learning is the day we stop being useful.

06
✦

Regional depth, global standard

Born in Dubai, fluent in the GCC, benchmarked against the best consultancies on earth.

03 —Our Story

A decade of compounding.

2016

Renascence is founded

A new kind of consultancy launches in Dubai — fusing behavioral economics with customer experience.

2018

First enterprise transformation

We deliver our first end-to-end CX program for a major regional developer.

2020

REBEL certification launches

Our behavioral CX methodology becomes a certifiable discipline for practitioners.

2022

Mysterya.cx platform

We productize mystery shopping and experience auditing into a continuous platform.

2024

René AI launches

Behavioral intelligence becomes an always-on assistant for CX teams.

2026

A category leader

9 transformation programs, 1,000+ journeys mapped, a product company in the making.

04 —Where We Work

Industries we've transformed.

A decade of CX work across the sectors that define the regional economy.

Real EstateBanking & FinanceHospitalityRetailHealthcareTechnologyFree ZonesAutomotiveEducationE-CommerceTelecomTravel & Tourism

Keep exploring Renascence

Let's talk

Ready to make your experience inevitable?

Book a discovery call with a senior consultant and see where behavioral CX can take your brand.