About

The consultancy born at the intersection of behavioral economics and human experience.

NOW HIRING

Join a team reshaping how the world experiences brands.

View open roles →

COMPANY

Company
Meet team Renascence
Our Profile
Build a tailored deck
Our Founder
Aslan Patov, CEO
The Team
20+ CX specialists
Experience
Life at Renascence

GROW WITH US

Careers
5 open positions
Franchise
Build your own CX firm
Partners
Our global network

CONNECT

Media
Press & coverage
Sustainability
Our commitment
Contact
Get in touch

Services

Comprehensive CX and management consulting for enterprise brands.

ALL SERVICES

Explore the full range of CX & management consulting services.

Browse all services →

CORE

Customer Experience
End-to-end transformation
Behavioral Economics
Science of decisions
Service Design
Journey blueprints
Strategy Consulting
Management consulting
Cultural Change
CX-first culture
Customer Loyalty
Programs that retain

SPECIALIST

Digital Transformation
Technology-led CX
Employee Experience
EX drives CX
Mystery Shopping
Audit experience
Training Programs
Upskill teams
Org. Transformation
Restructure for CX
VOC Management
Listen & act

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

ALL SOLUTIONS

Explore every CX solution we offer.

Browse solutions →

STRATEGY & GOVERNANCE

CX Strategy
Vision, ambition & roadmap
CX Maturity
Benchmark where you are
CX Governance
Operating model & standards
VOC Strategy
Listen, analyze, act
CX Roadmaps
Turn ambition into action
Comms Strategy
Communication that lands

DESIGN & DELIVERY

CX Journeys
Map & redesign journeys
CX Archetypes
Design for real customers
Service Design
Blueprints & standards
Process Design
Optimize operations
UX & Wireframes
Digital experience design
Escalation Strategy
Turn complaints into loyalty

CULTURE & EXPERIENCE

Customer Rituals
Moments customers remember
Corporate Policies
Policies that protect customers

Industries

A decade of CX transformation across the region's defining sectors.

ALL INDUSTRIES

See how we work across every sector.

Browse industries →

BUILT ENVIRONMENT

Real Estate
Developers & communities
Hospitality
Hotels & resorts
Retail
Stores & malls
Free Zones
Authorities & zones

FINANCE & TECH

Banking & Finance
Banks & wealth
Technology
SaaS & platforms
E-Commerce
Online retail
Telecommunications
Telecom operators

PEOPLE & MOBILITY

Healthcare
Providers & clinics
Education
Schools & universities
Automotive
Dealers & OEMs
Travel & Tourism
Airlines & DMOs

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.

Latest articles

Watch & listenExperience LoomThe Naked Customer — our video podcast on CX & behavior.

Latest episodes

CuratedCX NewsIndustry news filtered for what matters in CX — free of the noise.

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

NEW · MANIFESTO

Burn the Deck. Ten Virtues. Zero Excuses. — read our manifesto for the brave consultant.

Start reading →

AI TOOLS

CX Maturity Assessment
AI-scored benchmark
CX ROI Calculator
Model your CX return
EX ROI Calculator
Value of engagement
All AI Tools
The full tool suite

FREE TOOLS

CX Templates
Ready-to-use templates
CX Games
Interactive learning
Behavioral Biases
The science of CX
Trends Radar
Shifts shaping CX

LEARNING

Events & Webinars
Learn & connect
Whitepapers
Download research

CULTURE

Values
Burn the Deck — our manifesto

Retail · July 17, 2026

Foot Locker adds Salomon to Assortment in Premium CX Repositioning

Foot Locker's new Salomon partnership signals a deliberate assortment-led repositioning, using premium brand adjacency to rebuild shopper trust and anchor perceived quality across its stores.

R
Renascence Newsdesk
Curated briefing · 2 min read

What happened

Foot Locker has announced a new retail partnership with Salomon, the France-based premium outdoor and performance footwear brand, adding the label to its store and online assortment. The move is part of a broader inventory refresh being driven by Foot Locker's parent company, Dick's Sporting Goods, as it works to elevate the retailer's product mix and attract a wider range of footwear consumers.

The tie-up brings Salomon — best known for its trail-running and hiking silhouettes that have crossed over into lifestyle and fashion streetwear — into one of North America's most prominent athletic footwear chains. Salomon has built considerable cultural momentum in recent years, with its XT-6 and other technical styles gaining traction well beyond the trail-running community.

Why it matters

For customer experience practitioners, this partnership is a signal worth watching. Assortment strategy is itself a form of experience design: the brands a retailer chooses to carry communicate directly to shoppers who they are for, what values they hold, and what kind of customer they expect to walk through the door. Bringing in a premium, heritage-performance brand like Salomon is not simply a merchandising decision — it is a repositioning of the in-store identity Foot Locker presents to its customers.

From a behavioural economics perspective, the addition of a higher-perceived-value brand can act as an anchor, subtly elevating how shoppers assess the overall quality of the assortment around it. Retailers have long understood that the presence of aspirational products shifts the reference point consumers use when evaluating everything else on the shelf — a principle that makes curation as strategically important as pricing or store layout.

The Renascence take

Most commentary on this deal will focus on brand heat and trend-chasing. That misses the more durable strategic logic underneath it.

Foot Locker is not simply adding a hot label — it is attempting to rebuild the emotional contract it holds with its customer. When a retailer's assortment has drifted, no loyalty programme or store redesign restores trust as efficiently as a product edit that says "we understand what you value now." The Salomon partnership is a trust signal dressed up as a buying decision. The risk, however, is that premium brand adjacency only works when the rest of the experience — staff knowledge, store environment, post-purchase support — rises to meet it. Operators should ask: if a Salomon customer walks in, will every touchpoint confirm that this is a store worthy of that brand, or will the gap between the product and the experience quietly undermine both?

Sources

This briefing was written by the Renascence newsdesk, synthesising reporting from the outlets below. Follow the links for the original coverage.

Stay ahead of CX

Get the signal, not the noise.

The stories shaping customer experience — plus the Journal and Experience Loom — in your inbox.