About

The consultancy born at the intersection of behavioral economics and human experience.

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COMPANY

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Services

Comprehensive CX and management consulting for enterprise brands.

ALL SERVICES

Explore the full range of CX & management consulting services.

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CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

ALL INDUSTRIES

See how we work across every sector.

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BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

ALL PRODUCTS

Explore the full Renascence product ecosystem.

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AI & TECHNOLOGY

LEARNING & GAMES

PLATFORMS & TOOLS

AI PRODUCTS

Opinion

Insights, research, and conversations at the frontier of CX.

ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

NEW · MANIFESTO

Burn the Deck. Ten Virtues. Zero Excuses. — read our manifesto for the brave consultant.

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AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Franchise · For Franchisees

A consultancy
in a box.

Launch your own behavioral CX consultancy with our brand, methodology, tools and training — in an exclusive, market-protected territory.

Apply to franchiseSee what's included
90 days
From signing to first client
~75%
Advisory gross margins
100%
Market-protected territory
10 yrs
Of proven methodology

01 —The Model

Your firm. Our engine.

Building a credible consultancy from scratch takes years — a brand, a methodology, tools, a pipeline. The Renascence franchise hands you all of it on day one, so you can focus on what matters: serving clients and growing your market.

You bring local relationships, ambition and drive. We bring a decade of behavioral CX, a category-leading brand, and a product stack no independent can match.

02The Package

Everything you need, in the box.

From brand to CRM to René AI — the complete operating system for a behavioral CX consultancy.

The Brand

Operate under the Renascence name — a recognised category leader in behavioral CX.

The Methodology

Our full CX & behavioral economics playbooks, frameworks and delivery toolkits.

Tools & CRM

René AI, Mysterya.cx, Compass CX and a ready-to-run CRM and ops stack.

Training & Certification

REBEL certification for you and your team, plus ongoing masterclasses.

Sales & Marketing

Brand assets, pitch decks, proposal templates and lead-gen playbooks.

Ongoing Support

A dedicated partner manager, peer network and quarterly business reviews.

03Territories

Open markets.

Exclusive, market-protected territories opening across high-growth regions.

GCC
6 territories
Open
Levant
4 territories
Open
North Africa
2 remaining
Limited
South Asia
5 territories
Open
Sub-Saharan Africa
2026
Soon
Southeast Asia
2026
Soon

04How to Launch

From application to first client.

1

Apply

Submit your application and tell us about your market and ambitions.

2

Discovery

We assess fit, territory availability and your growth plan together.

3

Onboard

Get certified, set up your stack and brand, and build your pipeline.

4

Launch

Win your first clients with our methodology, tools and support behind you.

Before you apply

Build your own CX firm

Ready to claim your territory?

Applications are reviewed on a rolling basis, and territories are limited. Start the conversation today.