Pusat Pengalaman
Sinyal CX
CX Signals mengukur isyarat media sekitar pengalaman pelanggan — indeks komposit lima tunjang yang disuling daripada korpus berita yang sentiasa diserap merentasi GCC dan seterusnya.
Indeks Isyarat CX: Papan Pendahulu
Bar length encodes the selected measure. Market filters by headquarters; the index itself is always scored on the full 90-day corpus.
Ini mengukur isyarat media, bukan pengalaman pelanggan. Indeks yang tinggi bermakna jenama itu kelihatan, diliputi secara kredibel dan aktif — bukan bermakna pelanggannya gembira. How this is calculated
Perhatian vs. Penyampaian
Momentum against earned ratio. Momentum is share of corpus, so it is unaffected by how many stories were published overall.
Penggerak
Largest 30-day moves in share of coverage, in both directions.
Accelerating
Decelerating
Komposisi peringkat sumber
Tier weighting is applied before any aggregation, and no single outlet may carry more than 5% of total weight.
| Tier | Definition | Share of stories | Weight |
|---|---|---|---|
| T1 | International wire and record titles | 0.7% | 1.00 |
| T2 | National business and news titles | 30.8% | 0.80 |
| T3 | Trade and sector press | 60.2% | 0.60 |
| T4 | Syndicated and republished releases | 8.2% | 0.25 |
| T5 | Owned, sponsored and listing pages | 0.1% | 0.10 |