Développez des compétences CX à rendement croissant.

REBEL est notre certification phare à l'intersection de l'économie comportementale et de l'expérience client, dotant les professionnels des outils nécessaires pour concevoir des expériences fondées sur la façon dont les gens prennent réellement leurs décisions.

Professionnels de l'expérience client, du marketing, des services et du leadership — des individus en quête de certification aux organisations entières qui bâtissent des académies.

Les deux. Nous proposons des formations ouvertes, de l'apprentissage en ligne et des académies internes sur mesure, selon vos besoins.

Nous adaptons le contenu, les exemples et le niveau d'approfondissement à votre secteur d'activité, à votre maturité et à vos objectifs, et nous pouvons créer des académies d'entreprise entièrement sur mesure.

REBEL is Renascence's CX and behavioral economics certification for practitioners who want a rigorous, applied credential — not a passive e-learning badge. It suits CX professionals, service designers, and team leads who need to translate behavioral science into real decisions, not just cite it in presentations.

Most CX courses transfer information; ours change behavior. Every program pairs behavioral-economics principles with tools participants apply to their actual work during the program itself. The result is a new default way of working, not knowledge that evaporates the week after the workshop.

Yes. Bespoke corporate academies are a core part of what we offer. We design the curriculum around your customer journeys, your data, and the specific capability gaps your team faces — so participants practice on problems that matter to them, not generic case studies.

Program length ranges from a focused two-day sprint to a multi-month academy, depending on scope and certification level. Most are designed to run alongside live work — participants bring real challenges into sessions, which accelerates both learning and business impact.

Retention is a design problem, not a willpower problem. We build in spaced application, job aids, and certification milestones that create accountability and make the new behaviors the path of least resistance. We also advise on internal communities of practice to sustain momentum after the program closes.

Consultants can diagnose and design — but they leave. Internal capability means your team can sustain, adapt, and compound every improvement rather than resetting with each new engagement. The two are complementary: consulting accelerates; training makes it permanent.