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CX News
Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
General
Etihad Rail Adds Thrifty Car Rental Booking for Passengers
Etihad Rail has partnered with Thrifty Car Rental to let passengers book onward rental cars within their train journey, closing the first- and last-mile gap in UAE intercity travel.
21 Aug 2026 · 2 min read
General
Riyadh Air launches Pakistan and Philippines expansion with new Islamabad, Lahore and Manila flights
Riyadh Air opens bookings for daily flights to Islamabad, Lahore and Manila from August 2025, testing its experience-led brand on high-demand diaspora corridors.
21 Aug 2026 · 2 min read
General
Abu Dhabi Airport Grows India Network as Air India Express Adds Routes
Air India Express has launched four new direct routes from Abu Dhabi International Airport, adding capacity on the busy UAE-India corridor as demand keeps rising.
21 Aug 2026 · 2 min read
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