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Product · Certification

Become a behavioral CX practitioner.

REBEL Discover is our flagship certification at the intersection of behavioral economics and customer experience — equipping you to design experiences grounded in how people really decide.

01 —Overview

What is REBEL Discover?

Behavioral CX Certification

REBEL Discover is a professional certification program that teaches the practical application of behavioral economics to customer experience.

Through hands-on modules, real cases and tools you keep, it turns behavioral theory into a discipline you can apply to journeys, pricing, communication and service from day one.

CertifiedPractitioners
500+
professionals certified in behavioral CX worldwide.
Format
8 weeks
a structured, practical program around your schedule.
Method
Hands-on
real tools and cases, not abstract theory.

02 —Capabilities

What it does.

Behavioral Foundations

Master the biases and principles that drive customer decisions.

Applied CX

Apply behavioral science to journeys, service and communication.

Tools You Keep

Frameworks and toolkits you use long after the course.

Certification

A recognised credential in behavioral customer experience.

03 —How it works

From first touch to outcome.

1

Enroll

Join the next cohort of the REBEL Discover certification.

2

Learn

Work through practical modules on behavior and CX.

3

Apply

Use real tools and cases to embed the skills.

4

Certify

Earn your REBEL credential and join the community.

04 —Who it's for

Built for teams like yours.

CX & service professionals
Marketers & designers
Consultants & leaders

FAQ

REBEL Discover, answered.

A flagship certification teaching the practical application of behavioral economics to customer experience, with hands-on modules and tools you keep.

REBEL Discover typically runs over eight weeks, designed to fit around a working schedule.

CX, marketing, service and design professionals, consultants and leaders who want to design with behavioral science.

Yes — REBEL is a recognised behavioral CX certification with 500+ practitioners certified worldwide.

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See it in action

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Book a demo and we'll show you how it works for your team.