Développez des compétences CX à rendement croissant.

REBEL est notre certification phare à l'intersection de l'économie comportementale et de l'expérience client, dotant les professionnels des outils nécessaires pour concevoir des expériences fondées sur la façon dont les gens prennent réellement leurs décisions.

Professionnels de l'expérience client, du marketing, des services et du leadership — des individus en quête de certification aux organisations entières qui bâtissent des académies.

Les deux. Nous proposons des formations ouvertes, de l'apprentissage en ligne et des académies internes sur mesure, selon vos besoins.

Nous adaptons le contenu, les exemples et le niveau d'approfondissement à votre secteur d'activité, à votre maturité et à vos objectifs, et nous pouvons créer des académies d'entreprise entièrement sur mesure.

REBEL is Renascence's professional certification in customer experience and behavioral economics. It is designed for CX practitioners, team leads, and anyone responsible for shaping customer or employee experiences — from early-career professionals building a foundation to senior managers who want a rigorous, applied framework they can use immediately.

Most CX training transfers information. Ours changes behavior. Every program is built around hands-on application to real work — not case studies from other industries — and is grounded in behavioral economics so participants understand why customers act the way they do, not just what to do about it.

Yes. Beyond the REBEL certification, we design bespoke corporate academies built around your specific journeys, tools, and strategic priorities. The content is calibrated to your sector, your maturity level, and the actual problems your teams face — not a generic curriculum rebranded with your logo.

Program length varies by format: REBEL certification runs as a structured cohort, while corporate academies are scoped to your timeline and capacity. Both are designed to be integrated alongside normal work — the application exercises use live projects, so learning and delivery happen in parallel rather than competing.

Participants leave with certified skills, practical tools they can deploy immediately, and a shared language for CX across the team. Organisations typically see faster adoption of CX practices, reduced dependency on external consultants for day-to-day improvements, and a measurable lift in internal capability scores over subsequent quarters.

Hiring brings in one person's capability. Training compounds across your entire team. External hires also absorb your culture rather than shaping it; internal capability, built deliberately, becomes the default way of working — and that is what sustains CX improvement after any consulting engagement ends.