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Actualités CX

L'actualité du secteur filtrée pour ce qui compte vraiment en matière d'expérience client, de science du comportement et de la gestion des services — réécrite, synthétisée et sans superflu.

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Ripjar Adds AI to ULTRA Platform for Customer Screening

Ripjar has upgraded its ULTRA screening platform with new AI capabilities to speed up and sharpen sanctions, watchlist and adverse-media checks used by banks and Fortune 500 firms.

5 Oct 2026 · 2 min read

Banque

Nubank Enters US Market With Nu Global and Fee-Free Card

Nubank has launched Nu Global in the US, including a no-annual-fee credit card, extending the customer experience model that helped it reach 140 million users across Latin America.

1 Oct 2026 · 2 min read

Banque

Aljazira Bank Partners With Thunes to Modernise Remittances

Saudi Arabia's Aljazira Bank has partnered with cross-border payments provider Thunes to expand its international remittance corridors and speed up outbound transfers.

1 Oct 2026 · 2 min read

Banque

Chime to Acquire Stride Bank, Gaining Direct Banking Control

Chime is acquiring Stride Bank, the chartered partner behind its banking products, shifting from a bank-as-a-service model to owning its own banking charter and infrastructure decisions.

10 Sept 2026 · 2 min read

Banque

UK MPs Question Banks Over Crypto Firm 'Debanking'

A cross-party group of UK MPs has asked major banks to explain the criteria used when refusing or closing accounts for crypto firms, amid ongoing complaints of unexplained 'debanking'.

9 Sept 2026 · 2 min read

Banque

Social Development Bank Debuts Nora AI Assistant at LEAP 2026

Saudi Arabia's Social Development Bank unveiled Nora, a virtual assistant, and Smart Collection, an automated debt-collection agent, at LEAP 2026 as part of its digital transformation drive.

4 Sept 2026 · 2 min read

Dernières nouvelles

4 Sept 2026JetBlue Redesigns Domestic First Class to Boost Premium Revenue 22 Aug 2026Prevail Bank Adopts Jack Henry AI Tech for Growth, Efficiency 21 Aug 2026Datavault AI to Acquire BankWyse in Banking-Tech Deal 20 Aug 2026FIS Completes Global Rollout of Digital One Commercial in APAC 20 Aug 2026Scotiabank Deploys AI Knowledge Agents via Scotia Intelligence 20 Aug 2026ABN Amro Co-Develops Frontier AI Models with Mistral AI 20 Aug 2026Thomaston Savings Bank picks Diebold Nixdorf for ATM refresh 16 Aug 2026Fenergo Launches Fen-AI for Governed AI in KYC and AML 16 Aug 2026Alaskan bank Northrim selects Narmi for digital transformation project 14 Aug 2026IAA Credit Union Selects Mahalo Banking for Digital Platform 10 Aug 2026InvestiFi Raises $20M to Embed Investing in Credit Union Apps 10 Aug 2026Morocco Secures $250M World Bank Loan for Digital Gov Services

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