About

The consultancy born at the intersection of behavioral economics and human experience.

René Studio
AI EXPERIENCE STUDIO

The CX design platform we built from a decade of client work.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits we run, scored live for every location.

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NOW HIRING

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COMPANY

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Services

Comprehensive CX and management consulting for enterprise brands.

René Studio
AI EXPERIENCE STUDIO

Every engagement, mapped and scored in one AI workspace.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery shopping, scored and evidenced in real time.

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ALL SERVICES

Explore the full range of CX & management consulting services.

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CORE

SPECIALIST

Solutions

Structured solutions that turn CX ambition into measurable outcomes.

René Studio
AI EXPERIENCE STUDIO

Map, score and fix the journeys we redesign, with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Check the experience you designed is delivered.

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ALL SOLUTIONS

Explore every CX solution we offer.

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STRATEGY & GOVERNANCE

DESIGN & DELIVERY

CULTURE & EXPERIENCE

Industries

A decade of CX transformation across the region's defining sectors.

René Studio
AI EXPERIENCE STUDIO

Sector-ready journeys, scored by AI in minutes.

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Mysterya
MYSTERY AUDITS, LIVE

Mystery audits tuned to your sector, scored live.

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ALL INDUSTRIES

See how we work across every sector.

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BUILT ENVIRONMENT

FINANCE & TECH

PEOPLE & MOBILITY

Products

Proprietary tools, platforms, and AI that power CX transformation.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Audit every location and act on what you find.

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REBELDECK A · 36 FORCES

The forces that shape how humans experience the world.

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ALL PRODUCTS

Explore the full Renascence product ecosystem.

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PLATFORMS

AI & TECHNOLOGY

LEARNING & FRAMEWORKS

CX TOOLKIT

Opinion

Insights, research, and conversations at the frontier of CX.

René Studio
AI EXPERIENCE STUDIO

Turn what you read into a journey you can score.

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Mysterya
MYSTERY AUDITS, LIVE

See what customers really experience, visit by visit.

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ReadExperience JournalArticles & research on CX, behavior, and transformation.Watch & listenExperience LoomOur video podcast on CX & behavior.CuratedCX NewsIndustry news that matters in CX, minus the noise.

Latest articles

Latest episodes

Latest news

Hub

Free tools, templates, and resources to advance your CX practice.

René Studio
AI EXPERIENCE STUDIO

Design, score and fix customer journeys with AI.

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Mysterya
MYSTERY AUDITS, LIVE

Every visit, every location, every score. Live.

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THE MANIFESTOBurn the Deck.
Ten Virtues. Zero Excuses.Start reading →
THE HUB

Every free tool, template and resource in one place.

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AI TOOLS

FREE TOOLS

LEARNING

CULTURE

Curated by Renascence

CX News

Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.

Just in

8 Oct 2026Plat Nombor Dubai Terjual AED800,000 Di Platform Digital Mazal5 Oct 2026Teleperformance Buka Tapak Johor Bahru untuk Deria CX Singapura, Asia Tenggara3 Oct 2026Dubai lancarkan perkhidmatan permit memandu antarabangsa 5 minit di DXB: Siapa yang layak memohon dan dokumen yang diperlukan30 Sept 2026EVN Lancar Hotline 1558 untuk Perkhidmatan Pelanggan Vietnam30 Sept 2026Prasarana Cemerlang Dalam Transformasi Digital, Raih Dua Pengiktirafan23 Sept 2026Masjid Agung Sheikh Zayed memperkenalkan yuran masuk untuk pelawat22 Sept 2026Etihad Rail lancar perkhidmatan kargo langsung antara Fujairah dan Abu Dhabi di bawah perkongsian pelabuhan17 Sept 2026PMKS, Kontraktor Perlu Diberi Ruang Sertai Rantaian Nilai Baharu Transformasi Digital - Nanta13 Sept 2026EVN Lancar Talian Hotline 1558 Seluruh Vietnam Mulai 15 Ogos13 Sept 2026Sarawak Energy Akui 22 Aduan Bil Elektrik Tular di Facebook13 Sept 2026RMS Lancar MyARX Perkukuh Transformasi Digital Ar-Rahnu X'Change8 Sept 2026Kembar Digital Naver Jadi Piawaian Kebangsaan Arab Saudi
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