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CX News
Industry news filtered for what actually matters in customer experience, behavioral science and the business of serving people — rewritten, synthesised, and free of the noise.
Digital Experience
Chase for Business Adds Payroll via Gusto Integration
JPMorgan Chase has launched Chase Payroll, embedding Gusto's payroll technology directly into Chase for Business so small business owners can run payroll and banking from one platform.
8 Oct 2026 · 2 min read
Digital Experience
Qatar Islamic Bank Upgrades App Search and Credit Card Hub
Qatar Islamic Bank has updated its mobile app with advanced search and a redesigned credit card hub, aiming to ease navigation and card management for retail customers.
2 Oct 2026 · 2 min read
Digital Experience
Vanguard Named Top Retirement Provider in J.D. Power 2026 Study
Vanguard has been recognised as a top-performing provider in J.D. Power's 2026 U.S. Retirement Plan Digital Experience Study, though no score or ranking detail was disclosed.
2 Oct 2026 · 2 min read
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